11 Dec 2025

Technical Specialist -HIV Testing & Retention Services at Right to Care Zambia

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Job Description


Q U A L I F I C A T I O N S      A N D     E X P E R I E N C E

Minimum Required Qualifications and Experience:

  • Degree in Nursing or Clinical Medicine
  • 5 years’ experience in the primary healthcare delivery of ART.
  • Evidence of experience in a technical support/ coordination (training, mentoring and quality improvement initiatives)
  • Prior experience working in HIV epidemic control programs.
  • Appropriate registration with the GNC or HPCZ

Desirable Qualifications and Experience:

  • Master’s in public health preferred
  • Middle level management experience

T E C H N I C A L     A N D     B E H A V I O U R A L     C O M P E T E N C I E S

  • Accountability, Adaptability and Flexibility
  • Communication
  • Cultural Awareness
  • Creative and Innovative Thinking
  • Planning & Organizing
  • Professionalism
  • Results Focused, Quality of Work & Accuracy
  • Teamwork

K E Y     P E R F O R M A N C E     A R E A S

HIV Testing Services Planning and Coordination

  • Coordinate high-impact HTS interventions in supported provinces.
  • Provide oversight on Provincial HTS Coordinators, professional and lay counselors’ activities; provide onsite technical and supportive supervision; mentorship and coaching on High impact HTS strategies.
  • Provide technical support for the implementation of HIV testing services for adults and children, PBFW, and various modalities (e.g. index testing, HIVST).
  • Ensure quality of HIV testing and counseling services according to national guidelines.
  • Support accurate and complete documentation of HIV testing activities.

Quality Assurance and Improvement

  • Ensure compliance to code of ethics and practice for counselors.
  • Identify programmatic performance gaps and capacitate on gaps identified.
  • Identify training needs and assist in the development of training plans for programs and supported facilities/management areas.
  • Identify bottlenecks and additional needs to improve service delivery and opportunities to exceed targets by staff.

Linkage to Care and Retention

  • Coordinate high impact client retention strategies in the supported provinces.
  • Together with provincial teams, implement strategies to ensure effective linkage of HIV-positive individuals to treatment and prevention services.
  • Strengthen referral systems and follow-up mechanisms for newly identified HIV-positive clients.
  • Provide technical assistance for adherence preparation, adherence support, and retention in care for new initiates and clients with high viral loads.
  • Support counseling services for clients with Advanced HIV Disease (AHD) and those with non-communicable diseases (NCDs).
  • Implement appointment system management and tracking of clients who are late for appointments or experience interruption in treatment.
  • Support re-engagement strategies for clients returning to treatment.
  • Coordinate formal transfers in and out of the facilities, districts, and provinces.

Programmatic Support and Reporting

  • Contribute to developing and implementing standard operating procedures (SOPs) and job aids for HIV testing and retention services.
  • Conduct training and mentorship for healthcare workers on HIV testing and retention best practices.
  • Monitor and analyze data to identify gaps and areas for improvement in HIV testing and retention outcomes.
  • Track progress of HTS activities implementation in supported facilities.
  • Track progress of supported facilities and other partners against set objectives and targets.
  • Track Performance of direct report staff and provide performance reviews.
  • Prepare reports on HIV testing and retention activities.
  • Collaborate with other program components to ensure integrated service delivery.
  • Ensuring effective and efficient communication with other staff.
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