JOB VACANCY: SME LOAN OFFICER

Location: Lusaka
Company: Spectrum Credit
Job Type: Full-Time
Reports To: Team Lead

About Us

Spectrum Credit is a leading financial services provider dedicated to empowering Small and Medium Enterprises (SMEs) with accessible and tailored financial solutions. Our mission is to foster business growth and economic development through innovative and responsible lending practices. We are seeking a motivated and experienced SME Loan Officer to join our dynamic team and help businesses secure the financing they need.

Job Purpose

The primary objective of the SME Loan Officer is to manage the full lending cycle for small and medium-sized businesses—from marketing loan products and sourcing clients to processing applications, monitoring loans, and ensuring timely collections. The role serves as a crucial link between Spectrum Credit and its business clients, guiding them through the loan process while delivering excellent customer service.

Key Responsibilities

Marketing & Sales

• Proactively market SME loan products to potential clients and acquire new walk-in clients.

Client Management

• Build and maintain strong professional relationships with a portfolio of SME customers.

Loan Processing

• Meet with applicants, collect financial data and documentation, and guide clients through the loan application process.

Assessment & Risk Analysis

• Evaluate clients’ financial status, assess creditworthiness, calculate risk ratios, and review completed loan applications to determine eligibility.

Approval & Disbursement

• Prepare loan proposals, recommend applications for approval, and work with approved clients to complete documentation and set up payment plans.

Monitoring & Recovery

• Monitor active loans and lead collections efforts for clients within the assigned portfolio.

Compliance & Reporting

• Ensure strict compliance with company policies and regulatory standards, maintain accurate records, and prepare reports on loan approvals and denials for management.

Qualifications & Experience

Education

• Minimum of a Diploma or Bachelor’s degree in Banking & Finance, Business Administration, Economics, Accounting, or a related field.

Experience

• At least 2 years’ experience in SME business lending within a reputable Microfinance Institution or banking institution.

Skills

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication, interpersonal, and negotiation skills.

• Sales-driven and results-oriented with strong customer service skills.

• Ability to manage multiple tasks in a fast-paced, deadline-driven environment.