Location: Lusaka

Reports To: Managing Partner – Regional/Operations Manager

Department: Credit & Operations

At Valuefin we are passionate about empowering entrepreneurs, widening financial access, and creating lasting impact in underserved communities. We support micro, small, and growing businesses.

We are seeking a Business Development Lead who is passionate about inclusive finance and driving growth. This role is central to ensuring our credit operations deliver sustainable loan portfolio growth, strong risk management, and excellent customer satisfaction at the community level.

Key Responsibilities

• Lead, coach, and supervise Credit Supervisors and Recoveries Officers across your assigned territory.
• Monitor loan disbursements, collections, and portfolio quality to maintain a healthy book.
• Drive business growth by promoting Valuefin’s financial products and identifying opportunities to expand outreach, including new outlet openings.
• Support supervisors in managing delinquency, recovery strategies, and maintaining credit discipline.
• Grow and manage an SME loan portfolio beyond traditional market channels.
• Conduct field visits, spot checks, and ensure compliance with internal and regulatory standards.
• Build staff capacity through mentorship, training, and succession planning.
• Identify and open new market locations.

Qualifications & Experience

• Diploma or higher in Business Administration, Finance, Banking, Economics, or related field.
• At least 2 years’ experience in microfinance, banking, insurance, procurement, or financial services.
• Strong knowledge of credit risk management and portfolio monitoring.
• Proven leadership skills with experience managing teams across multiple locations.
• Excellent analytical, communication, and problem-solving skills.
• Proficiency in MS Office; knowledge of loan management systems is an added advantage.

Core Competencies

• Strong leadership and people management.
• Results-driven, with a focus on portfolio growth and credit quality.
• High integrity, professionalism, and customer-centric approach.
• Ability to work under pressure and deliver within deadlines.
• Strong interpersonal and negotiation skills.
• Willingness to travel frequently within the territory.

Why Join Valuefin?

• Be part of a mission-driven institution championing MSME growth and financial inclusion.
• Work in a dynamic environment with opportunities for professional development.
• Contribute to meaningful impact in communities by supporting small businesses to thrive.