EMPLOYMENT OPPORTUNITY

Benac Enterprise Limited is a private company that was incorporated and registered in 2013 as a franchisee for famous brands.

Position: Store Manager

Location: Kapiri Mposhi

Job purpose: The store Manager will be responsible for managing the entire restaurant team, ensuring operational standards are followed, safe guarding restaurant assets and ensuring good customer service is maintained.  The Manager team must ensure the Brand integrity stays intact.

Responsibilities include:

•  Conducting shift meetings with team members
• Ensuring operational standards are implemented in the restaurant.
• Conducting opening and closing as well as mid-morning inspections.
• Managing financial procedures of the restaurant (Cash ups, handling floats, and banking)
• Conducting weekly evaluations and action plans
• Compiling reports re sales turnover and sales mix
• Managing restaurant stock level according to laid down procedure (ordering, receiving, stock control and stock takes)
• Motivating and develop team members
• Handling  workplace procedures – Industrial relations
• Providing on job coaching and mentoring of crew to ensure desired skill levels
• Interface with customers and resolve queries
• Ensure a friendly and hospitable restaurant atmospheres
• Conducts weekly staff meetings
• Compiling and sending accurate shifts register to HR and Finance

Qualifications and Experience

•  Grade 12 certificate
• Certificate or Diploma in Hospitality
• Previous experience in quick service restaurant at management level (Quick Service Restaurant)   will be an added advantage
• Ability to handle pressure
• Good organizational skills
• Excellent communication skills
• Attention to detail
• Strong team player
• Mature disposition
• Punctual