What you would be expected to do:

Last-mile task completion

• Conduct customer installations, cylinder exchanges, meter exchanges, uninstallations/repossessions, and in-house LPG maintenance/service events.
• Deliver LPG products to customers safely, efficiently, and on time.
• Provide exceptional customer care by addressing inquiries, resolving issues, and ensuring a positive customer experience during in-home task completion.
• Adhere to LPG handling and transportation safety procedures.
  Report and document any incidents, near misses, or safety concerns.

Customer Training and Safety Audits

• Onboard and train customers on LPG usage during installations.
• Perform on-site safety audits at customers’ homes or businesses to minimize cooking-related risks.

Stock management

• Ensure zero loss of stock between the shop and the customer.
  Maintain LPG mass balance accuracy.

Teamwork

• Work closely with the Last Mile, Sales, and Risk teams to optimize LPG performance and foster a positive work environment.

You might be a strong candidate if you:

• Ability to operate a motorcycle
• Valid motorcycle driving licence (Mandatory)
• 1 year of experience in a delivery, customer engagement, or related role
• Utmost professionalism while interacting with customers in their homes
• Strong organization and time management abilities
• Reliable, and high level of integrity.
• Team player, proactive, friendly, communicative & open to learning, and feedback
• Able to set and meet targets, structured approach to running operations
• Experience working within an informal settlement is a plus
• Familiarity with route planning and customer scheduling, or customer management, is a plus
• Basic first aid and fire safety training is a plus

What we offer (in addition to compensation and statutory benefits):

An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Sun King Academy.