Overview

WE ARE HIRING!!!

One of our clients in the hospitality industry is looking for a duty manager to join their team and oversee operations of the Hotel.

Responsibilities:

• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new hires
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Help management create the department’s budget
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

Requirements:

• Bachelors degree in Business Administration, hospitality management or any similar field
• Atleast 2-3 work experience as a Duty Manager or similar management role in the hospitality industry.
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organizational skills
• Experience with facilities maintenance and/or security
• Strong problem-solving skills
• Availability to work in shifts including weekends.