Umoyo is searching for a proactive and charismatic Retail Shop Assistant based in Lusaka to join the Lusaka team. The ideal candidate should possess honesty, a strong team spirit, friendliness, the ability to build relationships, and the capability to provide a genuine retail customer experience, as these qualities are crucial for this role.

Job Responsibilities and Duties:

• Provide professional assistance to guests by attentively listening to their needs and requests, and offering recommendations for alternative products.
• Go the extra mile to ensure that guests receive the products they requested. If a product is not available in the shop, make arrangements with the warehouse, consult fellow shop Team leaders, and follow up with guests via phone, text, or WhatsApp.
• Maintain the cleanliness of the shop by sweeping and mopping the floors daily.
• Dust all shelves and products daily to ensure a clean and organized presentation.
• Creatively display products in a neat and appealing manner, requiring a touch of creativity to provide eye-catching displays.
• Keep records in the shop up to date and organized.

Requirements:

• Must have a Degree and must be of high integrity.
• Must be between 23 and 27 years old.
• Customer care training will be an added advantage.
• This job requires someone who enjoys being on their feet, talking to clients and has the ability to multitask.