30 Oct 2025
Sales Manager (x2) at First Alliance Bank Zambia
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- Company: First Alliance Bank Zambia
- Location: Zambia
- State: Lusaka - Ndola
- Job type: Full-Time
- Job category: Sales/Marketing Jobs in Zambia
Job Description
First Alliance Bank is hiring for a SALES MANAGER (2) – 1 LUSAKA, 1 NDOLA.
Interested candidates are requested to apply, if they meet the below requirements.
Job Purpose:
The Sales Manager will be responsible for all sales, operations and compliance of the digital sales department as well as mentoring and development of sales staff. The sales Manager will also be responsible for growing POS sales through effective business development and managing relations with retail, corporate and SMES.
Job seeker resources
Key Requirements:
- Formulating and implementing marketing strategies to attain the set POS targets
- Identify opportunities to bring in new business
- Ensuring compliance to the anti -Money Laundering Act and know your customer
- (KYC) policy and compliance with all statutory requirements
- Advising distributors and dealers on policies and Standard Operating Procedures
- Translate Sales Department strategy into target per sales Officer
- Share Strategy with the Chief Business Officer for approval
- Create and implement and monitor sales plans and hold daily meetings
- Planning and managing the customer experience and customer complaints for the
- Preparing and Analysing profit and loss statements for the department and maintaining positive financials and ensuring optimal level of customer services
- Identify potential strategic partners/relationships to enhance markets share
- Managing the promotion of all the bank products and services
- Follow up to track scheduling of appointments with the customers
- Maintain oversight of all call reports generated
- Manage and optimise sales budgets to maximise revenue and profitability
- Develop and track key performance indicators (KPIs)to measures sales and
- Ensure accurate and timely financial reporting and forecasting
- Prepare sales budget and projections
- Develop and maintain strong relationships with key customers and decision makers
- Identify and persue new business sales
- Ensure customer satisfaction and resolve customer complaints
Preferred Qualification:
- Bachelor’s degree in Banking/Commercial Fied,
- An MBA is an added advantage
- Professional certifications such as ACI, or equivalent.
- Minimum of 5 years of experience in sales, with at least 2 years in a leadership role.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Member of relevant professional body
Method of Application
Closing date for applications is no later than 10th November 2025.
For all interested candidates, please email an updated CV and relevant qualifications to [email protected]
