ACCESS BANK ZAMBIA LIMITED

EXCITING CAREER OPPORTUNITIES

Access Bank Zambia Limited is inviting applications from suitably qualified, self-motivated, enthusiastic and innovative individuals to fill the following positions:

RELATIONSHIP MANAGER – CORPORATE INVESTMENT BANKING

Covered Sectors:

• Manufacturing & FMCG
• Agribusiness
• Real Estate & Construction
• Transport & Logistics
• Telecommunications

Location: Zambia

Why the Role Exists

The Relationship Manager will manage and grow a portfolio of corporate clients by delivering tailored financial solutions, ensuring profitability and maintaining compliance with regulatory and internal policies.

The role is central to building long-term client relationships, driving revenue growth and supporting Access Bank Zambia’s strategic objectives in the corporate banking segment.

Reporting to: Sector Head – Corporate Investment Banking.

2. SECTOR HEAD – TELECOMMUNICATIONS (CORPORATE AND INVESTMENT BANKING UNIT)

Location: Head Office, Lusaka, Zambia

Why the Role Exists

The Sector Head – Telecommunications will be responsible for driving business growth, relationship management and portfolio profitability within the telecommunications sector.

The role provides strategic leadership in developing and executing sector-specific banking solutions for telecom operators, technology service providers, internet service providers (ISPs), telecommunications infrastructure companies and related value chain businesses.

Reporting to: Head of Corporate and Investment Banking.

KEY RESPONSIBILITIES

1. Client Relationship Management

• Build and maintain strong relationships with corporate clients.
• Act as the primary point of contact for corporate customers.
• Understand client needs and provide customised financial solutions.

2. Business Development

• Identify and pursue new business opportunities within the corporate sector.
• Cross-sell the bank’s products and services, including loans, trade finance, treasury and cash management.
• Achieve assigned revenue, deposit and lending targets.

3. Credit and Risk Management

• Conduct credit analysis and prepare proposals for approval.
• Monitor loan performance and ensure timely repayment.
• Mitigate risks by adhering to Bank of Zambia regulations and Access Bank’s internal risk policies.

4. Portfolio Management

• Manage a portfolio of corporate accounts to maximise profitability.
• Track performance metrics such as revenue contribution, asset quality and client satisfaction.
• Ensure timely resolution of client issues and escalations.

5. Market Intelligence

• Monitor industry trends, competitor activities and regulatory changes.
• Provide insights to management to inform product development and strategic decisions.
• Contribute to the bank’s corporate banking growth strategy.

6. Collaboration and Leadership

• Work closely with product teams (Treasury, Trade Finance and Retail) to deliver integrated solutions.
• Mentor junior staff and contribute to team development.
• Represent Access Bank Zambia at corporate events and industry forums.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor’s degree in Banking, Finance, Economics or a related field.
• Minimum of 5 years’ experience in corporate banking or relationship management.
• Strong knowledge of credit analysis, corporate finance and risk management.
• Excellent communication, negotiation and interpersonal skills.
• Ability to work under pressure and meet deadlines.

KEY COMPETENCIES

• Customer Focus: Ability to anticipate and meet client needs.
• Analytical Thinking: Strong financial and credit analysis skills.
• Business Acumen: Understanding of corporate finance, industry dynamics and economic trends.
• Negotiation and Communication: Excellent interpersonal and presentation skills.
• Leadership: Ability to mentor and guide junior staff.
• Compliance Orientation: Strong awareness of regulatory requirements and governance standards.