Sales Administrator at Akaliko Zambia Limited
- Company: Akaliko Zambia Limited
- Location: Zambia
- State: Ndola
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
We Are Hiring!
We are seeking a meticulous and adaptable sales administrator to manage our calculations, offers, purchase orders and invoices. In this role, you will prepare calculations, verify customer information, issue invoices, relay order instructions, and complete monthly sales reports. You may also be required to process timesheets.
To ensure success, sales administrators should have experience in a sales environment and advanced administrative skills. Outstanding sales administrators understand sales performance metrics and provide excellent administrative support to ensure sales targets are met.
Despite of all the mentioned tasks the sales administrator should be able to set up and maintain a customer data base.
Sales Administrator Responsibilities:
- Receiving and processing purchase orders.
- Issuing sales transaction invoices.
- Verifying orders, including customers’ personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Compiling monthly sales reports.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- Supporting the sales department with other administrative tasks, if requested.
Sales Administrator Requirements:
- Grade 12 Full Certificate
- Minimum Diploma or bachelor’s degree in business administration or similar preferred.
- Previous experience in sales administration, or a similar role.
- Exceptional interpersonal and customer service skills.
- Experience with MS Excel, MS Word and PowerPoint
- Knowledge of Pastel is an advantage
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
Method of Application
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