Qualifications:

• Full Grade ( 12) Certificate (Mandatory)
• Degree/Diploma in Accountancy related course or related  field (Mandatory)
• At least (2) years of significant relevant experience in Microfinance or similar role
• Drivers license a must.

Key responsibilities:

• Manage multiple delinquent accounts for debt collection efforts.
• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints.
• Investigate and resolve discrepancies in payments or accounts.
• Office and database software skills
• Negotiation and conflict resolution skills
• Speaking and listening skills
• Multi-tasking and time management skills
• Prioritization skills
• Knowledge of relevant legal requirements
• Ability to work independently
• Attention to detail