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9 Oct 2023

Customer Service Assistant at Eastern Water and Sanitation Company Limited

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Job Description


EASTERN WATER & SANITATION COMPANY LIMITED

JOB VACANCY: CUSTOMER SERVICE ASSISTANT (01)

Eastern Water and Sanitation Company Limited (EWSC) is a Commercial Water Utility Company providing water and sanitation services to eight districts in Eastern Province. The company requires the services of CUSTOMER SERVICE ASSISTANT who should be prepared to start work at the shortest possible time. The position requires a dynamic, self-motivated person to be based in Chipata.

JOB PURPOSE

The main purpose of the job is to collect meter readings, attending and resolving customer complaints, serving of bills and notices, carry out repairs and maintenance works on the water supply and sewer network pipes and accessories in order to ensure continuous distribution of supply of water and sanitation services to the customers and members of the public.

EDUCATION / QUALIFICATIONS

  • Grade 12 Certificate with at least 5 ‘O’ levels including English & Mathematics
  • Craft Certificate in plumbing and Diploma in Business Administration will be     an added advantage
  • Computer Literate
  • Not less than 1 year experience.
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Method of Application

Only those candidates who meet the above requirements should submit their handwritten application letters, CVs and day-time telephone numbers to: –

Human Resources and Administration Manager

Eastern Water and Sanitation Company Limited

PO Box 510464

CHIPATA

Or

Via email: [email protected]

NB: Applications can also be submitted through Eastern Water District Managers’ Offices in the districts where EWSC has presence.

Applications should reach EWSC Office not later than 13th October 2023

Eastern Water and Sanitation Company Limited upholds a non-discriminatory and equal opportunity policy in its recruitment processes.  




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