Job Description

Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Facilities & Premises Management at Head Office – Support Functions:

Role Description

Job Purpose:

To provide logistical support towards attainment of fleet management service for ZANACO

· To compile all defects of motor vehicles to supervisors to facilitate repairs to avoid more damages to Bank motor vehicles.

· To make sure that all motor vehicles are kept clean to portray a good image of the Bank

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· To ensure that all motor vehicles are properly checked things like, oil water, road license, vehicle fitness, brakes, lights etc and to make sure those motor vehicles are kept in roadworthy condition.

· To make sure that any road traffic accidents are reported to state police and supervisors. To comply with the law of the land to facilitate insurance claims as per our Bank Procedures.

· To ensure that take over and hand over forms for each particular motor vehicle are adhered to for accountability purposes.

· To drive all Bank motor vehicles outside/within the country and to ensure Bank assignments are fulfilled

Any other responsibilities or (asks as maybe assigned management

Key Outputs

Success Measures

Inputs and Behaviours

Measurement Methods

Motor Vehicle

Maintenance and Functionality

Vehicles are serviced

on time and reporting of issues is ongoing.

Reporting is done consistently

Ensuring that vehicle service intervals are followed and reported.

Number of reports about vehicle service being given

Effective and efficient transport provision

Timely and efficient

provision of Transport

Liaise with business and

support units

Internal NPS

Formal and informal

Cost Management

Motor Vehicle

maintenance Spend below budget

Reduction in overtime costs

Ensure ongoing care

and maintenance for vehicles

Check service requirements/quotations to ensure that no unnecessary items are included

Manage Motor Vehicle Service providers to ensure service provided is in line with agreed

Service levels

Maintain overtime logs and ensure all necessary approvals are obtained

Manage tasks and plan routes so as to ensure time efficiency

Financial reports on

Motor vehicle and overtime spend

Complete and approved overtime sheets

Motor Vehicle Maintenance and Functionality

Vehicles are serviced on time and reporting of issues is ongoing.

Reporting is done consistently

Ensuring that vehicle service intervals are followed and reported.

Number of reports about vehicle service being given

Effective and efficient transport provision

Timely and efficient provision of Transport

Liaise with business and support units to understand transport requirements

Prepare daily plans for transporting staff and items as required

Internal NPS

Formal and informal Feedback

Cost management

Costs within approved budget

Reduced costs on facilities operations and maintenance/ increased profitability for the bank

Manage budget and ensure actuals are in line with budget for expenses within approved DOA

Ensure service and costs provided by external vendors are appropriate and, where relevant, ensure that these relationships are managed via SLA’s

Develop cost reduction initiatives and proposals for non-staff costs

Actuals against budget

Relevant financial reports and metrics

Audit reports

Compliance management

100% adherence to policies, procedures, processes, standards, health and safety legislation and regulations

Implementation of audit/inspection recommendations

No penalties and fines

Ensure that all sections are implementing audit recommendations within agreed timelines

Ensure adherence to all required professional and regulatory standards, legislation, regulations with regard to facilities, management

Audit /Inspection reports

Team Management

Productivity benchmarks are met (as per job description and KPIs for direct reports)

Prioritizing and assigning of tasks

Preparation and monitoring of work schedule for direct reports

Conducting appraisals

Informal and formal Feedback

Performance contracts, documentation and SLAs

Employee engagement survey scores

JOB DIMENSIONS

FINANCIAL DIMENSION

Funds:

· Contribute to cost management for motor vehicle maintenance and overtime

MANAGEMENT DIMENSION

Direct Subordinates:

Indirect Subordinates:

INTERNAL/EXTERNAL CONTACT

External:

Motor vehicle service providers

Internal:

All business units

DECISION MAKING

Autonomous Decisions:

· Reporting car service, mileage issues and incident related to vehicle

Non Autonomous Decisions:

Requirements

QUALIFICATIONS/EXPERIENCE	Education · Grade Twelve with 5 O-levels · Minimum class C license with no certificate restrictions Professional: As required by function Minimum Experience: · 5 years experience in driving · Knowledge of highway code Certifications: Mechanics certificate
COMPETENCIES	Good communication skills Interpersonal skills Have a valid driver’s license Good knowledge of road rules Good skills in car mechanics Time management skills Attention to detail Customer care orientation
Reference Documents (Frameworks and Boundaries)	Highway code, Premises and Facilities procedure manual.
Operating environment e.g. Physical Demands, Mental Requirements	Physically demanding, travelling

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

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Method of Application

Driver at Zambia National Commercial Bank Plc