JOB POSITION: SECURITY SUPERVISOR
DEPARTMENT: SECURITY
REPORTS TO: SECURITY MANAGER

POSITION SUMMARY:

As Security Supervisor, you typically serve as the face of the hotel. Provide customers with a first and last impression as both the greeter of new guests and well-wisher to departing guests. You are security wing of the entire hotel; its staff and guests.

DUTIES AND RESPONSIBILITIES:

• To provide exceptional leadership to all security officers
• Ensure all security measures are followed and implemented
• Ensure that staff register is signed by all staff when they report to work and be-fore they knock off
• Ensure that all hotels vehicles are inspected on a daily basis
• Surveillance: watch for unusual, illegal or dangerous activities occurring on the premises.
  Patrol hallways, parking area, lobbies, bars and restaurants. You are expected to evict loiters or trespassers from time to time
• Escort Guests: in a situation where a guest is drank or combative, you are ex-pected to escort the guest back to their room and help protect them from dan-ger
• Respond to calls: Fellow employees sometimes need assistance in dealing with a belligerent guest and call security for help. Guests might report a disturbance originating in another room or a suspicious character loitering in the stairwell. Security guards may be dispatched by telephone or radio to assist or investigate.
  Maintain Order: Hotel security guards are responsible for enforcing rules. For example, he might have to prevent children from swimming in the pool alone if the hotel requires adult supervision of minors. If the hotel has a bar, he might have to screen guests to ensure they are of age. The security guard might be the person tasked with informing guests they are parked in a restricted area. In an emergency situation, hotel security guards might direct evacuation, or if a false alarm has sounded, they might need to help calm guests.
• Complete Reports: security officers are required to keep a log or prepare a re-port of all activities during their shift. These logs record unusual occurrences, as well as routine actions. Logs may be handwritten or entered into a computer.
• You are expected to be in uniform provided by management at all times while duty
• You will be expected to undertake any other assignments that management may require you to do from time to time

SKILLS

• Ability to operate surveillance equipment
• Must be physically fit
• Ability to work long hours
• Excellent communication skills

REQUIRED EXPERIENCE:

• Minimum of 4 years proven work Experience as security Supervisor.