Overview

We are recruiting!

Our client in Zambia is looking for a Workshop Manager to join their team within the Automotive Sector.

Position Overview

The Workshop Manager will oversee the daily operations of the automotive workshop, ensuring efficiency, safety, and quality in all technical activities. This role requires a hands-on leader with strong technical expertise, proven management skills, and the ability to coordinate multiple teams. The Workshop Manager will be responsible for supervising mechanics, managing workflow, maintaining equipment, and ensuring customer satisfaction through timely and reliable service delivery.

Key Responsibilities

Operational Management

• Plan, organize, and supervise all workshop activities to ensure timely completion of repairs and maintenance.
• Allocate tasks and monitor workflow to optimize resource utilization.
• Maintain workshop equipment, tools, and facilities in peak condition.
• Ensure accurate job costing, invoicing, and reporting of workshop activities.

Technical Oversight

• Provide hands-on support in diagnosing, repairing, and maintaining vehicles.
• Ensure adherence to technical standards, manufacturer guidelines, and safety regulations.
• Implement preventive maintenance schedules and quality control checks.
• Oversee procurement of spare parts and consumables, ensuring cost efficiency and availability.

Team Leadership

• Lead, train, and mentor workshop staff to enhance skills and performance.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct performance evaluations and recommend development plans.

Safety & Compliance

• Enforce strict compliance with health, safety, and environmental policies.
• Ensure all operations meet regulatory and company standards.
• Maintain accurate records of work performed, inspections, and certifications.

Customer & Stakeholder Engagement

• Liaise with clients, suppliers, and internal departments to ensure smooth operations.
• Provide technical advice and updates on project progress.
• Uphold the company’s reputation for reliability, quality, and professionalism.

Qualifications & Experience

• • Diploma or Degree in Mechanical/Automotive Engineering or related field.
  • Minimum 5–7 years of workshop management experience in the automotive industry.
  • Strong technical expertise with hands-on repair and maintenance skills.
  • Proven leadership and team management experience.
  • Excellent organizational, communication, and problem-solving abilities.
  • Knowledge of safety standards and regulatory compliance in Zambia.

Personal Attributes

• Detail-oriented with a commitment to operational excellence.
• Strong leadership presence with the ability to motivate and inspire teams.
• Practical, proactive, and solution-driven.
• Ability to thrive in a fast-paced, hands-on environment.