Job Title:  Specialist: Wireless Engineer

The incumbent will be responsible for ensuring that the Wireless networks is perfected, supported, and all reported issues dealt with in accordance with regulatory requirements. The Wireless Engineer is a key resource for local and group projects and managing the cooperation with other internal teams, departments, and vendors.

2 Responsibilities

2.1 Network Performance & Reporting

• Ensure wireless access and core network performance data is being analyzed from all access network nodes using relevant tools on Wireless platforms.
• Resolve all  Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core problems and perfect the entire network. Escalate complex problems to  Group Engineering and Network Architecture teams and/or Vendors.
• Recommends corrective action on Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core problems  network problems.
• Analyze traffic forecasts based on trend analysis of the extracted data and make informed planning initiatives.
• Supply Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core input to week management report
• Ensure all Wireless access (IP RAN, Wi-Fi, P2P/P2M Radios)  & PS Core /Wi-Fi Core network elements availability and performance  within Group operation standards

2.2 Internal Processes

• Perform Risk analysis on all related Wireless access (IP RAN, Wi-Fi, P2P/P2M Radios)  & PS Core /Wi-Fi Core projects works and produce mitigation measures
• Coordinates and monitors adherence to set and agreed KPIs for Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core projects and take corrective action where necessary.
• Backup  of  network configurations  for  all  active Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core network elements.
• Securing Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core by setting up and enforcing policies, and defining and monitoring access
• Maintain and troubleshoot the Linux/Windows Network Management Systems  (Huawei U2000, WTTX, Ruckus vSCG) and propose new solution if needed.
• Capacity management and audit of IP addressing and hosted devices within the IP Core and MPLS-over-LTE solution.

2.3 Research And Development

• Implement pilot testing for all innovative technologies and services as recommended by Group Engineering and Network Architecture Teams.
• Implement changes to automation processes and procedures for all Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core.
• Optimizes the wireless network, through remote / soft / parameter optimization to load balance, optimize coverage and improve throughputs.

2.4 Project Implementation

• Ensure all routine maintenance works are done on relevant all Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core network elements.
• Ensure that all projects are implemented as per scope within budget and time paying attention to quality.
• Develop network MOPs, project plans, task lists, procedures, and network diagram documentation necessary for the successful deployment.
• Present design input, implement hardware changes and upgrade, and supply extensive technical support and documentation for Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core network.

3 Customer Experience  Management

• Make recommendations to improve the Customer experience (latency, packet drop, Internet issues) related to the Wireless access.
• Ensures Wireless access (IP RAN, Wi-Fi,  P2P/P2M Radios)  & PS Core /Wi-Fi Core related tickets are resolved and documented within the Regulatory Timelines.
• Follows up and resolves customer complaints issues and giving recommendations to avoid recurrence on IP Core faults. Ensure Field and NoC Technicians are trained for first-line and second-line  Wireless Access   support and basic troubleshooting.

4  Requirements

• Minimum of Five (5) years of working experience in Wireless (Wi-Fi or 4G/5G or proprietary).
• Minimum Degree in Telecommunication/Computer Science/Electronic Engineering
• A working knowledge in CCNP or JNCIS (Service Provider or Routing & Switching network routing/switching and transport technologies (IP, ethernet, etc.)
• Experience working with open-source NMS and Network configuration tools:  SolarWinds, Cacti, SNMPc, U2000.
• Vendor Training in either IP RAN, PS Core, WIFI and Radio access technologies.
• EIZ registration
• Possess skill in any of the following network elements: RAN, PS Core and Wireless Technologies such as Wi-Fi, Microwave & Wireless Technologies.
• Excellent verbal and written communication and ability to present complex situations
• Ability to analyse and solve complex problems to achieve the correct outcomes