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12 Oct 2022

Waitor/Waitress at Cantina Restaurant Group

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Job Description


We are looking for a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing great customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.

Waiter or Waitress job description:

  • Provide excellent customer service
  • Always strive towards guest satisfaction
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Check products for quality
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations and all customer service guidelines

Job requirements and qualifications

  • 1 year of experience as a waiter or waitress preferred. Minimum requirement: 6 months in a similar role
  • Experience with developing a constructive working and interpersonal relationships with colleagues and customers
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Active listening
  • Good physical condition
  • Customer-centric
  • Secondary school graduate; further education, food safety training, hospitality experience will be considered a plus
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Method of Application

Must live in close proximity to the Woodlands, Lusaka area. Please email your CV complete with references to [email protected] prior to the closing date (Oct 20th).





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