TRANSACTION PROCESSING ASSISTANT OFFICER (1) – LUSAKA

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JOB SUMMARY

Reporting to the Back Office Unit Head. This individual is responsible for processing of all transactions in an efficient and effective manner in the department.

JOB SPECIFICATIONS

• Implement and support the unit initiatives as outlined by the business

• To post, validate and transfer all transactions and raise vouchers/ uploads

• Ensure accuracy and quick processing of all transactions, in line with standard procedure

• Ensure that all transactions have been passed correctly and necessary verifications done.

• To accurately process all Term Deposit Bookings and Redemptions

• Interest Liquidation Circulation, client database management and build up

• Preparation and circulation of daily Interest Payments, Electronic Funds Transfer (EFT) payments

• Timely, effective and efficient loan processing

• Attend to client queries with accurate account information

• Ensure that unreconciled items and funds received on the statement are actively checked, passed to clients’ accounts and instructions pursued for optimum delivery

• Ensure all daily transactions for the day are validated and work balanced before end of day.

• Timely consolidation of client investments

• Maturity reporting and circulation to all in the department

• Prepare reports reflecting payments

• Consolidate and circulate end of day reports

• Reconcile all accounts on a daily, monthly and yearly basis

• To reconcile suspense accounts and ensure that there are no items above life span.

• To investigate and attend to queries pertaining to customer accounts.

• To ensure that transactions conform to anti-money laundering regulations.

• Ability to reconcile accounts accurately and prepare reconciliations for review

• Ensure that all reports and information required is submitted as per set deadlines according to company guidelines

• Achieve the processing quality audit target as set by business.

• Ensure that all fraud related transactions are reported to the Head of the unit and compliance.

• Any other tasks as assigned

MINIMUM ENTRY REQUIREMENTS

• Full Grade 12 Certificate

• Degree in Business related Course from recognised university.

• 2 – 3 years’ experience