TELLER X2

LOCATION: Chipata, Eastern Province

JOB TYPE: Full-time

POSITION OVERVIEW

We are seeking a reliable and customer-oriented individual to join our team as a Teller. The ideal candidate will be responsible for providing exceptional customer service while performing various transactions accurately and efficiently. This role requires attention to detail, strong numerical skills, and the ability to operate a computer and to communicate effectively with customers and fellow employees.

RESPONSIBILITIES

Process customer transactions, including deposits, withdrawals, transfers, float and check cashing, accurately and efficiently.
Provide courteous and professional assistance to customers with their transaction needs, inquiries, and account-related issues.
Balance cash drawers and reconcile transactions in accordance with established procedures and regulations.
Identify and report suspicious activities or transactions to management to ensure compliance with regulatory requirements and safeguard against fraud.
Promote company products and services to customers and cross-sell additional company products when appropriate.
Maintain a clean and organized work area and adhere to security and safety protocols at all times.

REQUIREMENTS

Diploma in accounting, business administration or equivalent.
2 years previous experience in customer service, or cash handling preferred.
Computer literacy and Microsoft office suit (excel, word, outlook & power point etc.)
Strong numerical aptitude and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Familiarity with transactions for Zanaco, FNB, MTN and Airtel mobile money
Willingness to comply with all company regulations and policies.