22 Jun 2024

IT Technician at Jianfeng Company Limited

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Job Description


IT TECHNICIAN

  • Location: Lusaka
  • Company: Jianfeng Company Limited
  • Job Type: Contract

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description

We are currently seeking a skilled IT Technician to join our growing team.

The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

  • Maintain inventory of all hardware and software resources
  • Ensure security and privacy of networks and computer systems.
  • Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.
  • Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.
  • Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.
  • Ensure security of IT systems, including data backup, antivirus protection, and access controls.
  • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
  • Collaborate with other departments to understand IT needs and requirements.
  • Plan and execute IT projects, including upgrades, migrations, and installations.
  • Document IT systems, configurations, and procedures for knowledge sharing and training.
  • Stay updated with the latest industry trends and technologies

Requirements:

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • Minimum 1 year of proven experience in IT support.
  • Strong technical knowledge of computer hardware, software, surveillance equipment and networks.
  • Excellent problem-solving and troubleshooting skills.
  • Knowledge of network protocols, security principles, and best practices.
  • Ability to prioritize tasks and work under pressure.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in work.

Benefits:

  • Competitive salary
  • Health insurance
  • Professional development opportunities
  • Friendly and supportive work environment
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Method of Application

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to [email protected].

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.




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