1. Parts Sales Executive

Location: Kitwe

Tsapo Industries Zambia is a fast-growing organisation in the Motor industry of Zambia and is seeking to employ the services of Parts Sales Executive.

Duties and Responsibilities

• Market and Sell products by establishing contact and developing relationships with   prospects/customers
• Undertake new business development initiatives.
• Recommend solutions to customers and prospects (Customer Relationship Management).
• Ensure continuous customer liaison (Key Account Management).
• Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
• Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
• Identifies market trends/developments, and conveys the information to senior managers.
• Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
• Qualify prospective buyers by understanding their requirements, interests and matching these interests to various products.

Qualifications and Experience

• Grade 12 certificate
• Diploma in Warehouse or Certificate in Automotive or equivalent required.
• At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
• Marketing certificate will be an added advantage.

Qualified and interested candidates must send their CV’s to [email protected].

2. Position: After Salesperson

Location: Kitwe

Duties and Responsibilities

• Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
• Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
• Daily update to the General Manager on any need to provide flowing of aftersales support (parts/service) to every unit that we sell. Arrange at least one aftersales visit with the General Manager or workshop manager weakly.
• Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
• 80% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilisation and distribution of company products to clients weekly.
• On all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
• 100% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.

Requirements

• First Degree in Business, Marketing. Knowledge in mechanics
• 2 years’ experience in Motor Industry
• Must have a driver’s license
• Auto Mechanics are equally encouraged to apply.

Qualified and interested candidates must send their CV’s to [email protected].

3. Position: Stores Officer

Duties and Responsibilities.

• Utilize knowledge of inventory cycles to manage and control inventory levels ensuring compliance with established policies and procedures
• Communicate and coordinate stores and purchase requisitions with relevant departments and participate in establishing stocking levels
• Develop inventory management policies and procedures for ensuring the distribution and availability of all necessary parts and materials
• Ensure timely, accurate and relevant financial information are reported to senior management
• Implement all system controls effectively and efficiently in all areas
• Drive process improvement across the stock control agenda
• Supervising subordinates to achieve company goals
• Apply strategic forecasting to ensure the availability of all necessary materials and parts at any given time
• Ensure that the stores department is well organized and controlled to sufficiently support production and goals of the business
• Advise purchasing where inventory levels are depleted or running low and ensuring that any materials that are late or holding up production are expedited and followed up until received
• Coordinate and submit timely and accurate stock control data and analysis
• Ensure that excess stock is properly stored and accounted for and that procedures and practices are implemented to preclude loss, damage and pilferage.
• Conduct periodic spot checks of warehouse inventory levels
• Manage and maintain the company`s material and stocks including stock profile and location
• Ensure incoming product is receipted and managed appropriately according to company procedure.
• Ensure works orders and issues are correct and fully completed and that all stock has been allocated to the job correctly.
• Ensure daily reports are produced so as to control key critical areas of the stock system and that any discrepancies are addressed and resolved.
• Manage and control perpetual stock counting/ inventory accuracy checks (stock take)

Qualifications and Experience

• Grade 12 certificate
• Diploma in Warehouse , supply chain or Certificate in Automotive or equivalent required.
• At least two years of experience in an automotive or truck parts warehouse, repair centre, dealership, or similar facility highly preferred.
• Females are Encouraged to apply for this role.

Location – Kitwe.

Qualified and interested candidates must send their CV’s to [email protected].

4. Position: Buyer

Location: Kitwe

Duties and Responsibilities

• Determine best procurement methods.
• Source suitable suppliers as and when required.
• Negotiate favorable payment and delivery terms with suppliers.
• Negotiate better deals with the company suppliers in order to make savings.
• Manage and expedite new PO’s daily (load & issue).
• Open PO’s monitored weekly & followed up on time.
• Decide on non-performing suppliers and terminate (supplier evaluation).

Expediting

• Delivery of stock is consistently followed-up with suppliers (condense lead time by ensuring that all stock is correctly packaged etc.) timeously.
• Source emergency spare parts on time.
• Submit invoices and delivery notes to finance for payment on time.
• Manage parts discrepancies for emergency and stock orders.
• Notify suppliers immediately of shortages, damaged and/or incorrect items and ensure they are received on time.
• Re-orders processed immediately for shortfall items depending on urgency according to procedure.

Qualifications & Experience

• Grade 12 Certificate
• Degree in Business Administration, Procurement/Supply Chain Management
• MSc in a Supply Chain related program – added advantage
• Two (2) – Six (6) years’ experience in the Motor  industry.
• Valid Driver’s license.

Qualified and interested candidates must send their CV’s to [email protected].

5. Position: Sales Executive

Duties and Responsibilities

• Market and Sell products by establishing contact and developing relationships with prospects/customers.
• Undertake new business development initiatives.
• Recommend solutions to customers and prospects (Customer Relationship Management).
• Ensure continuous customer liaison (Key Account Management).
• Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
• Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
• Identifies market trends/developments and conveys the information to senior managers.
• Qualify prospective buyers by understanding their requirements, interests and matching these interests to various models.
• Up sales by explaining warranties, services and other after sales incentives.
• Actively contribute to market and brand expansion activities
• Coming up with market expansion strategies
• Being abreast with market trends and implementing them to our sales plan

Qualifications 

• Degree in Business, Marketing or related field
• 3 years Experience in the motor Industry.
• Has a Valid Drivers Licence