Tsapo Industries Zambia Ltd

Tsapo Industries Zambia is a fast-growing organization in the Motor industry of Zambia and is seeking to employ the services of the following:

1. Position: Auto Electrician (1)

Location:Kitwe

• Install new electronic components into vehicles
• Diagnose problems with the electronic components in vehicles
• Maintain and repair electronic components in our clients’ vehicles
• Always provide excellent customer service
• Utilize a wide variety of tools to repair parts as efficiently as possible
• Provide customers with a cost and time estimate for their repairs

Qualifications;

• A class 1 Certificate in Auto Electrics.
• A class 2 Drivers License is a must.
• Minimum Of 2 years’ experience in a Similar Role.
• Experience on Heavy Vehicles is an added advantage.
• Strong Organizational Skills.

2. Position: Graphic/it Officer(1)

Location: Kitwe

Responsibilities 

• Provide first point of IT Support contact for all staff.
• Installing and configuring computer hardware operating systems and applications.
• Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
• Troubleshoot technical issues to resolution and/or escalate to supplier or partner organization as required.
• Log all incidents and service requests in Company designated Help desk system.
• Manage Help desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency.
• Ensure system and data security is maintained at a high standard, ensuring the integrity of the Company network is not compromised.
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers in a timely manner.
• Provide technical assistance to project teams and undertake technical project roles when required, supporting the roll-out of new applications and solutions.
• Full Knowledge industry standard computer graphics software (Adobe Creative suite / CorelDRAW Graphics) will be an added advantage.
• Full knowledge of Server administration and hands on software and Hardware Maintenance

 Qualifications

• Grade 12 Full Certificate
• Certification in Computer Graphics (Adobe Creative Suite) will be an added advantage
• Diploma or Degree in Information Technology or related field
• 2-3Years Experience.
• Valid Drivers License

3. Position: Parts Sales Executive

Location: Kitwe

Responsibilities

• Market and Sell products by establishing contact and developing relationships with   prospects/customers
• Undertake new business development initiatives.
• Recommend solutions to customers and prospects (Customer Relationship Management).
• Ensure continuous customer liaison (Key Account Management).
• Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
• Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
• Identifies market trends/developments, and conveys the information to senior managers.
• Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
• Qualify prospective buyers by understanding their requirements, interests and matching these interests to various products.

Qualifications

• Grade 12 certificate
• Diploma in Warehouse or Certificate in Automotive or equivalent required
• At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
• Marketing certificate will be an added advantage.
• Valid Drivers License

4. Position: Assistant Hr

Location: Kitwe

Responsibilities

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations.
• Communicate with public services when necessary • Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Advise on the operation of industrial agreements
• Conduct all other industrial relations issues.
• Maintaining all employee files.
• Develop and administer policies on different employee classifications and wage structures.
• Maintain or assist in developing good relationships between employers and employees.
• Conduct research relating to industrial relations, such as how changes in work practices affect productivity.

Qualifications:

• Full Grade 12 Certificate
• Minimum Diploma in HR, management, or a related field.
• At least 2 years of experience as a Human Resource Assistant.
• Must be a member of Zambia Institute of Human Resource Management (ZIHRM).
• Valid Drivers License.

5. Position: Accounts Clerk

Location: Kitwe

Responsibilities

• Provide accounting and clerical support to the accounting department
  Type accurately, prepare and maintain accounting documents and records
• Prepare bank deposits, general ledger postings and statements
• Reconcile accounts in a timely manner
• Daily enter key data of financial transactions in database
• Provide assistance and support to company personnel
• Research, track and restore accounting or documentation problems and discrepancies
• Inform management and compile reports/summaries on activity areas
• Function in accordance with established standards, procedures and applicable laws
• Constantly update job knowledge

Qualifications

• Grade 12 full certificate
• Diploma in accounting or its equivalent
• Valid driver’s license
• 2 years experience
• Knowledge in Sage Accounting Software will be an added advantage

6. Position: After Salesperson

Location: Kitwe

 Responsibilities

• Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
• Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
• Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
• 80% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
• On all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality.
• Customer feedback form to be completed before release of a vehicle.
• 100% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity utilization and distribution

Qualifications

• First Degree in Business, Marketing, or related field experience
• Minimum experience required to carry out the above Functions
• 2 years’ experience in Motor Industry
• Must have a valid driver’s license

7. Position: Parts Picker

Location: Kitwe

Responsibilities

Duties and Responsibilities

• Oversees computerized parts catalog system and maintains a running inventory of regular and special-order parts and supplies.
• Sorts, places materials or items on racks, shelves, or in bins according to predetermined sequence, like size, type, style, color, or product code, work order.
• Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line
• Packages individual parts orders for courier shipments. Completes and processes shipment documents and processes for courier pick-up using computer.
• Dispenses parts to service mechanics.
• Identifies optimum sources for replacement parts and assemblies.
• Purchases standard items.
• Receives and inspects incoming shipments for correct quantity and quality of materials.
• Processes invoices for payments and maintains proper records.
• Obtains quotes on major expenditures and obtains approval for nonroutine purchases.
• Maintains knowledge of pricing, changes in parts, and technical service bulletins through collaboration with sales and other company staff.
• Proficient with Microsoft Office Suite or related software.

· Qualifications 

• Grade 12 certificate
• Diploma in Warehouse  or  Certificate in Automotive or equivalent required.
• At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.