Jhpiego’s Mission

Jhpiego, an affiliate of Johns Hopkins University, builds global and local partnerships to enhance the quality of healthcare services for women and families around the world. Jhpiego is a global leader in the creation of innovative and effective approaches to developing human resources for health.

Jhpiego’s Values

At Jhpiego we value our customers who have our respect, responsiveness, and commitment to excellence; our staff and global network of colleagues who bring cultural diversity, innovation, and a wealth of world experience; and our work culture, which is reflected in our team spirit, transparent communication, mutual respect, flexibility, and dedication.

Position Overview

Family Health and Nutrition Project (FHN) is a five-year, USAID-funded project that will contribute to reduction of maternal mortality and under five mortality through collaboration with Government of the Republic of Zambia (GRZ), Ministry of Health (MOH), communities and other local partners to improve health system performance and to deliver high-quality, accessible reproductive, maternal, newborn, child, and adolescent health and nutrition (RMNCAH&N) care.  Working in four provinces, Eastern, Luapula, Muchinga, and Southern, FHN will work with MOH provincial and district counterparts to deliver high-quality services, strengthen health systems, and increase community engagement.

The Social Behaviour Change Advisor will serve as the technical lead. He or she will lead design and oversee implementation of demand creation and uptake of high-impact interventions, ensuring coherence and alignment among all project activities, and supporting the highest level of quality in execution of capacity building/transfer and any direct implementation. The Advisor will work as part of the project’s core multi-disciplinary team and will report to the project’s Technical Director/Team Lead: Objective 1.

RESPONSBILITIES

Strategy Development: Using Behavior Integration to Identify, Map and Track Pathways to Change for Critical Practices

• Working with local stakeholders, identify and prioritize key behaviors of providers, systems actors and policy makers as well as individuals, families, and community leaders, to help achieve results of high-impact interventions across all IRs. This will include all technical areas.
• Leverage existing research to create pathways to change for those practices and identify research questions that will guide targeted formative research
• Support carrying out of any necessary formative research, including developing protocols, training of research assistants and analyzing results to include in pathways to change for priority behaviors
• Use identified pathways to formulate detailed interventions in response to identified factors, together with local groups
• Identify commonalities and differences in the pathways for the different behaviors and create unifying, cohesive strategy for behavior change across entire project
• Provide input into identification of indicators for priority practices and critical factors associated with enabling change along with methods for tracking progress on those indicators and adapting implementation as necessary
• Revisit and adapt strategy as necessary over the course of project implementation, in response to monitoring data as well as any other changes

Communications Design and Implementation

• For those behaviors requiring communication to facilitate change, develop the project’s SBCC plan, including detailed workplan, which outlines key audiences, media, messaging and advocacy required for different audiences
• Prepare creative briefs for all necessary materials
• Manage materials and SBC content development processes, including pre-testing and approvals
• Manage implementation of SBCC activities and document their roll out for wider learning purposes.
• Coordinate monitoring of activities as designed

Capacity Development

• In coordination with broader project capacity building goals, develop and implement a capacity development plan to identify needs and, subsequently build and actively support the development of essential SBC competencies, skills and processes. Over time, provide the necessary support to help ensure quality, strategic SBC work with diverse local actors and partners, including government.

Reporting

• Participate in annual workplan and project review meetings, leading the discussions on SBC plans, progress and potential.
• Contribute to annual planning cycle (MTEF) report, annual progress reports, sustainability framework, and final activity report, including administrative, technical and learning-oriented as requested
• Develop stories and abstracts of SBC/C work upon request

QUALIFICATIONS AND EXPERIENCE

• Master’s degree equivalent in one of the following or related fields: Anthropology, sociology, psychology, marketing, communication, or international public health/nutrition with a specialization in behavioral science
• Eight years of relevant experience in design and implementation of evidence-based behavior and social change strategies in Zambia, ideally related to family health (maternal, newborn, child or adolescent) or nutrition
• Demonstrated experience designing and implementing SBC formative research
• Demonstrated understanding of social and behavior change concepts, including the distinction between SBC and SBCC, and broad knowledge on recent developments in the field
• Strong facilitation skills, including the ability to build consensus among partners and stakeholders, with demonstrated success working with local government and NGO stakeholders
• Demonstrated capacity for strategic and tactical programming and use of creative, innovative program approaches and actions.
• Ability to work in a dynamic team with colleagues of different backgrounds, to develop new ideas and perspectives in a team environment
• Demonstrated ability to articulate concepts well in writing and verbally, in English, with proven ability to communicate effectively in diverse multi-stakeholder settings.
• Willingness to travel to the field and community levels as required.
• Proficiency in MS Office and internet applications required
• Must be Zambian national or have legal right to work in Zambia