JOB OVERVIEW

To provide an effective advisory service by interpreting and ensure uniform application of human resource policies and procedures to create an atmosphere conducive to high productivity.  To create a skilled and professional labour force committed to hard work through training and development.

JOB ACCOUNTABILITIES

• Advises management, the union and employees of conditions of service, company policy and relevant labour registration order to achieve consistency in interpretation and application and thereby promote sound industrial relations.
• Maintains effective communication to enable efficient inter-change of information between management and employees.
• Identifies and monitors problem areas and trends in the labour force to recommend timely remedial action to management.
• Investigates and processes disciplinary cases involving senior staff and monitors the handling of grievances to ensure timely execution.
• Monitors the provision of transport to all employees to ensure efficient and timely bussing of employees to and from work.
• Liaises with staff canteen caterer in the running of the canteen in terms of service, hygiene, quality and quantity of meals to meet demand.
• Facilitates the recruitment and induction of new employees to ensure adequate availability of appropriate human resources.
• Identifies training needs of all employees through assessments so that employees are trained according to identified needs.
• Prepares training budget, monitors and controls training so that identified training can be delivered and costs are in line with budget.

PERSON SPECIFICATION

Education:

• Grade 12 School Corticate

Qualification:

• Bachelor’s degree in human resource management or equivalent.
• A member of Zambia Institute of Human Resource Management (ZIHRM)

Skills/Abilities:

• ­Strong managerial skills, including motivating, developing, coaching and leading teams.

Work Experience:

• ­Minimum of five years’ experience.

Personal Attributes and Other Requirements

• Interpersonal and leadership skills
• Interact at all levels internally and externally
• Communication and written skills