School Secretary

JOB PURPOSE

The School Secretary’s primary role is carrying out tasks essential to the smooth running and operations of the company. The school secretary serves as the face of the school, greeting learners, parents and other stakeholders and providing them with information. Secretaries schedule appointments, answer phones and give administrative support to the management and leadership of the company.

DUTIES AND RESPONSIBILITIES

• Welcome visitors to the School and provides directions around the campus as needed to ensure good customer service.
• Answer the telephone and address caller questions and concerns to ensure good customer service.
• Transfer calls to proper individuals and/or department as needed for effective communication.
• Provide information to parents and prospect parents on the company services.
• Mail Learners report cards, school brochures, and other necessary forms.
• Maintain a calendar of school events.
• Type and contribute to school bulletin or newsletter.
• Contacts parents in the event of Leaner behavioral issues.
• Maintains learner’s records and files.
• Use computer database or filing system to update records as necessary.
• Manages and updates school calendar.
• Provides administrative support to principal or other upper level administrator as needed.
• Takes dictation and transcribes documents.
• Attends office meetings and takes minutes.
• Act as conduit of information and communication among all stake holders.
• Preparing requisition for various purchases and payments.
• Administer First Aid to Learners
• Coordinate PTA meetings

QUALIFICATIONS AND CORE COMPETENCIES AND SKILLS

• Full Grade 12 certificate with 5 Credit or better;
• A diploma in Secretarial and Office Management Studies or its equivalent with 3 years’ working experience in a similar setting. A Bachelor’s Degree will be an added advantage;
• Must be creative and enthusiastic towards their work
• Good communication skills, both oral and written
• Good administrative, interpersonal and records management skills
• Strong critical thinking, problem-solving skills
• Must hold high levels of integrity and professionalism
• Flexible, Transparent, Must be computer literate