SALES REPRESENTATIVE

Position Snapshot

Type of Contract: Permanent
Full-time
Location: Zambia

The Company:

Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by “Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are working to accelerate sustainable mobility innovations and solutions. Through innovative technology, we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play .

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

Bridgestone EMIA

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.

JOB PURPOSE

We are looking for a Sales Representative reporting directly to the Hiring Manager based in Zambia.

The successful incumbent will be working as a branch Sales Representatives to ensure the success of the Customer Value Proposition by having a deep understanding of customer needs, ensuring that the customers have a single source of contact and providing quick responses within stipulated turnaround times. Achieve, top line and profitability targets for the region and to grow Bridgestone’s regional market share year on year.

RESPONSIBILITIES:

Sales:

Achieve 100% of sales budget units and profitability
Monitor sales by channel and by outlet
Continuously increase sales per family customer and per category
Achieve sales mix, as per company sales policy

CUSTOMER RELATIONS:

Foster trust relationships with customers through actions and proactive support
Conduct marketing and promotional activities to enhance BSAF sales through channel
Qualify new business
Investigate product problems and deal with related queries
Build and maintain trusted customer relationships and provide product training

REPORTING AND BUSINESS ACUMEN:

Collect market data and use intelligently to analyse customer behaviour
Report on monthly dealer activity, pricing movement, market changes and competitor strategies
Compile monthly/quarterly reports on channel performance
Plan and compile itinerary and customer call reports
Advise on product range, stock rotation etc

TECHNICAL SERVICES & SUPPORT:

Provide technical product specific support to customers
Customer complaint management
Assist with admin and customer on-boarding procedures

REQUIREMENTS:

Zambian Citizenship
Diploma or B.Degree in Sales and Marketing or Business Management
Minimum 3 years experience in similar role
Basic financial management skills (Profit & Loss / Balance sheet)
Valid Drivers License

Tyre Experience (Advantageous)
MS Office Advanced
Must be able to work independently and under pressure
Must have a positive momentum, solid work ethic and result driven
Effective decision making, planning & implementation skills
Effective communication skills – ability to inspire, intellectually stimulate, direct action for achieving results
If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone!