About the job

Airtel Zambia Plc seeks to recruit a Financial Planning and Analysis Lead to provide management with information relevant to aid decision making and steer the company towards being a profitable entity.

CORE RESPONSIBILITIES ARE:

Assurance of the Interconnect business stream

Reconcile MSC SMS vs Interconnect Billing System vs SMSC/MSC.
Reconcile MSC VOICE vs Interconnect Billing System vs MSC.
Review Interconnect Billing System suspense/reject files.

Assurance of the Data business stream

Monitor traffic from core data systems (GGSC/SGSN/MMSC) & reconcile against data billing systems (CCN, Charging Proxy, Postpaid Billing, SASN, OCS) to detect any areas of leakage or non-billing.
Analyze GGSN CDR for fraudulently created RGs or APNs.
Ensure that only approved roaming partners are configured on the network data platform.

Voucher & Electronic voucher Assurance

Perform daily Sales vs. activations reconciliation to ensure no vouchers are activated without being sold by the company.
Perform daily voucher & EVD PIN balance movement to ensure that there is a logical and explainable movement in available voucher & EVD PIN balances from one day to another.
Reconcile voucher PIN generation against voucher PO request.

Ensure First Time Right implementation of new products

Liaise with CFT to understand the complete architecture, end to end service path and revenue path, do risk analysis and formulate and perform UAT cases.
Highlight to business the emerging risks and liaise with CFT to develop new control environment (primary as well as secondary) to mitigate the same.

Issue Closure

Close loop with CFT for fast closure of issues.
Escalate appropriately when required through proper hierarchy.
Take ownership to get issues closed.

Accurate Reporting

Provide weekly/monthly reports & compliance submission in a timely manner as required by business and Group RAFM.
Report on all fraud loss incidents to management.

Overall Control & Monitor Reconciliations & Analysis

• Revenue Reconciliation between the network and billing elements.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

University Degree in Computer Science or related field.
Functional knowledge of standard GSM Network.
Data analysis, data modelling and statistical skills.
Proficient in querying a large amount of data using SQL queries
Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations.
Strong analytical, technical and reporting skills.
IT proficiency.

Relevant Experience:

3-4 experience in a related field.
In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems.
Good understanding of data models and various IT platforms/solutions.

COMPETENCIES REQUIRED FOR THE POST:

Should be able to work and deliver under pressure and squeezed timelines.
Ability to take ownership for the work assigned and have good follow through skills.
Ability to consistently deliver accurate results on-time and hold others accountable.
Demonstrated ability to work in an ambiguous and fast paced environment.
Ability to successfully engage in multiple initiatives and manage multiple priorities.
Exceptional eye for details.
Ability to work effectively in a team environment as well as individually.
Quick learner to develop strong product knowledge and entire product lifecycle.
Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders.
Should be able to do risk analysis and document the business requirements and formulate the business processes.
Project management and planning skills.
High levels of integrity.
Should be able to re-define priorities and take deviations in order to support business exigencies.
Ability to handle, prioritize, multiple projects simultaneously.
Ability to operate in a performance driven organization.
Knowledge of English and common local languages.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.