20 Feb 2026
Retail Supervisor at Zamtel
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- Company: Zamtel
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia - Zamtel Jobs in Zambia
Job Description
Job Details
Position
Retail Supervisor
Closing Date
23 February 2026
Overall Purpose
To Supervise and manage day-to-day Retail Shop Operations, ensuring excellent customer service delivery, strong compliance and governance, effective team performance, and accurate reporting, while serving as the primary coordination point for audits, escalations, and cross-functional issue resolution. To supervise tier three (3) Retail shops when need be
Job Specification
Minimum Qualifications
Minimum of a Diploma in Business related field (Degree is an added advantage).
Professional Registration
ZIM or relevant Membership
Minimum Experience
3-5 years’ experience in sales/retail/channel in the telecommunications industry
Key Skills
1. Customer service excellence and strong customer handling skills 2. Team leadership, coaching, and performance supervision 3. Strong communication skills (verbal and written)
Method of Application
Submit your CV and Application on Company Website : Click HereClosing Date : 25th February, 2026.
