21 Jul 2026

Relationship Officer – SME Banking at UBA Zambia

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Job Description


UBA Zambia – We’re Hiring

United Bank for Africa (UBA)

We’re Hiring – Join the Tribe

  • Relationship Officer – SME Banking

Visit www.ubazambia.com

for more details.

Submit your application to:

Travel Guides & Travelogues

[email protected]

Deadline: 22nd July, 2026

JOB OPPORTUNITY

Relationship Manager – Personal Banking

Functionally reports to: Heads Personal Banking
Administratively reports to: Branch  Manager
Supervises: Nil
Location: Chipata Branch

Job Description

Role and Responsibilities

    • Prepare documentation on the creation of risk assets to increase business office profitability.
    • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
    • Solicit and acquire customer relationships to improve deposit liability growth and mix.
    • Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
    • Making calls and visiting business customers as well as attending meetings.
    • Implementing the delivery of marketing strategies and targets.
    • Processing data to produce accurate facts, figures, and reports.
    • Facilitating, establishing and maintaining effective relationships with new and existing customers.
    • Reactivating dormant customer relationships.

Education Requirements

  • First degree with credit or better in any field.

Experience

  • Minimum of two (2) years cognate experience.

Key Competency List: Knowledge

  • Must exhibit drive, energy, aggression and passion for business development and acquisition.
  • Must be technology savvy.

Key Skills

  • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
  • Interpersonal and communication skills.
  • Selling and marketing skills.
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.

Key Performance Indicators

  • Achieve the approved Personal Banking PBT target for the Bank.
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Method of Application

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising:



  • Detailed Curriculum Vitae (CV)
  • G12 Certificate
  • Degree
  • Other professional qualifications (ZAQA verified)

Send applications to:



[email protected]

Closing Date: 22nd July, 2026






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