The Regional Supervisor (RS) will be responsible for managing regional affairs in Luapula Province including sales, human resources, logistics and after-sales. They will work closely with the Zambia Operations Manager to enhance sales and position the organisation at a point of advantage in the local market. The RS will also ensure that pre-sales data is collected to ensure that all sales are within the Gold Standard regulations. The RS will engage with sales agents daily to keep track and measure sales and awareness performance.

Location: Luapula Province, ZambiaReporting to: Zambia Operations Manager

Role And ResponsibilitiesHuman Resources

• Manage team of field agents.
• Work closely with project partner agents.
• Identify talent pool for potential hires and ensure contracts are signed once agents are engaged.
• Tracking field agent performance and providing solutions to improve performance.
• Re-training agents as part of talent improvement strategy

Sales

• Responsible for product sales for lights in designated region.
• Meeting or exceeding sales goals.
• Helping determine pricing schedules for promotions, and negotiations.
• Prepare weekly, monthly work plan with sales forecast.
• Preparing daily, weekly, and monthly reports.
• Share weekly cash status from agent collections.
• Monitor and enforce cash management.

Data Quality Assurance/Quality Control (QA/QC)

• Ensure complete capture of sales data at point of sale as stipulated the company.
• Ensure correct data is captured by sales agent as stipulated by the company.
• Provide local assistance to troubleshoot and report back to the Aftersales Manager on solar lights that require repair or replacement and that are under warranty.
• Provide records of lights repaired or replaced and what their faults were.

Logistics

• Managing inventory at regional level.
• Responsible for Identifying and Securing local warehouse/storage.
• Assist in Coordinating transportation of product units to sales points.
• Share bi-weekly stock count.

After-Sales Services

• Managing and retaining relationships with existing clients
• Training after-sales agents
• Identifying and mapping business strengths and customer needs in relation to aftersales
• Reporting on successes and areas needing improvement.
• Support daily sales surveys and monthly internal audits.
• Provide local assistance to troubleshoot and report back to Lusaka Office those solar lights that require repair or replacement and that are under warranty.
• Coordinate with Local Partner for the replacement or repair of lights.
• In collaboration with the Local Partner, develop and implement strategies to accelerate and scale up the distribution and uptake of solar lights by end users.
• Coordinate the collection of worn-out lights for recycling/safe disposal on a weekly basis.

Skills And Experience

• Degree in a subject such as business management, marketing, business administration or equivalent work experience
• Demonstrated experience managing and delivering projects in the field
• Evidenced experience of successfully developing business and / or sales in rural areas
• Ability to manage, motivate and lead teams
• Effective communicator, with the ability to influence direct reports and leadership to achieve effective outcomes
• Community engagement
• A keen and effective problem solver

Additional Skills

• Effective coaching or teaching skills to build capacity of our sales agents
• Computer literacy/Proficiency in Microsoft Office Package
• Logistics and Inventory Management

Remuneration

Based on candidates’ experience, skills and location.

Why join the Namene team?

From problem-solving product designers to superstar sales agents, we need a diverse team of talented colleagues to deliver our purpose to empower every community through clean technology.Namene offers a host of benefits for all our team members, including:

• Hybrid working: flexible and remote working with a talented team of colleagues from all over the world.
• Career development opportunities: as a growing company, we’re able to provide opportunities for career progression and development and the chance to really make a mark in both Namene and the clean energy sector.
• A career filled with purpose: be part of an impact-driven company working to transform lives and livelihoods through clean technology.

Company Culture

At Namene, we understand that good business isn’t just about what you do, but how you do it.We’re guided by our values: integrity, care, accountability, courage, inclusion, aspiration, creativity and collaboration.These values are embedded in all the work we do. As a fast-growing company, we are often looking for passionate people who share our beliefs.As a team, we are global and diverse. We value every team member’s unique background, experience and skills. As a hybrid company, our culture is trust-based and supportive, to provide team members with flexibility and ownership of their work.