Responsibilities

• Manages and motivates staff in regional sales, and direct sales, to achieve set targets;
• Develops strong partnership with Agents and partners and initiates joint marketing campaigns;
• Deploys staff to achieve departmental and Organisational objectives;
• Manages expansion of MTN’s MoMo retail footprint to ensure product availability at “arm’s length of desire”;
• Ensures MTN’s MoMo remains competitive in terms of depth, breadth, customer experience and branding;
• Reviews procedures, policies and workflows to achieve maximum sales volume potential for products and services;
• Manages and develops sales promotions strategies and expense budgets;
• Establishes new distribution channels like MFI’s to customers;
• Ensures establishment and growth of the full MoMo ecosystem with strong focus on merchant recruitment and activity that will deliver desired revenue;
• Informs and guides MoMo Agents regarding strategy and MTN’s vision, mission and objectives;
• Manages and guides the channel support team;
• In consultation with Head of Mobile Money, provides guidance, leadership, and conflict resolution with regard to settling Agent disputes.

Requirements

• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Minimum two (2) years manual driver’s license is a must;
• Bachelor’s Degree in marketing or Business Administration;
• Distribution Management, Financial and Budget management training;
• Knowledge of Financial and procurement procedures etc;
• Knowledge in Retail / Dealer environment setting and Dealer structure methodologies;
• Membership affiliation with relevant institution.