Western Water Supply and Sanitation Company (WWSSCL) is a Commercial Water Utility Company Limited engaged in the business of providing water supply and sanitation services to its customers in Western Province of Zambia. In a bid to enhance service delivery and customer service management, Western Water Supply and Sanitation Company Limited being an equal opportunities employer. is inviting applications from suitably qualified candidates to fill the following vacant position.

JOB PURPOSE:
To receive and direct visitors to relevant officers to minimize disruption to the work of WWSC staff

ACADEMIC AND PROFESSIONAL QUALIFICATIONS:

• Should have full Grade 12 certificate or the Equivalent
• The candidate shall hold a minimum qualification of a Certificate in Business Administration; Human Resource Management, and public relations.
• A diploma will be added advantage

MINIMUM RELEVANT JOB EXPERIENCE

• 1 year of relevant experience

MAIN DUTIES AND RESPONSIBILITIES
To receive and screen telephone calls and visitors to minimize disruption to the work of WWSSC staff.

Statement of Main Duties and

Responsibilities

– Receives visitors and directs them to the appropriate officers

– makes telephone calls. receives incoming and transfers calls to appropriate officers

– Records messages for delivery to the appropriate offices as requested by callers or visitors

– Maintains a log of all outgoing telephone calls to maintain a record of calls for control purposes

– Circulating memos and other documents, as directed by management

– Maintains a well-organized reception office, keeping it, orderly, clean       .

and tidy.

– Assists in filing correspondence, documents and materials in accordance with the established classification system.

– Types letters, reports, memoranda, minutes from manuscripts, and notes using a computer, as directed by the supervisor.

REQUIRED COMPETENCES/PERSONAL QUALITIES:

• Reliabe
• Honest
• Numerate
• Good communicator

The job of Receptionist is a permanent and pensionable position subject to probation