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26 May 2026

Project Associate – Data Cleanup at National Pension Scheme Authority – NAPSA

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Job Description

NC 06 – Project Associate – Data Cleanup (2 year Contract) (10) ( Contract)

Location: Lusaka Province
Closing Date: June 04, 2026

Job Description

Resolve anomalies on the member and employer register as well as irregularities on member/employer contributions accounts to support compliance enforcement and payment of benefits in zero days.

Key Responsibilities

    • Reconcile unbalanced and misposted payments/returns to accurately update employer and member contribution records.
    • Engage all employers with unposted, unbalanced Returns including unpaid periods and ensure that they upload returns in order to close any gaps in members’ contributions records.
    • Retrieve or reconstruct and post/upload all unposted, unbalanced and unpaid returns for accounts/periods that employers are unable to file.
    • Timely escalate to a superior, unresponsive employers in respect of the request for them to upload returns and/or provide information for further action.
    • Resolve stray/multiple and missing contributions service requests as well as any other internal or external queries to facilitate the updating of employer and member accounts and payment of benefits.
    • Identify and receipt all unallocated EFT and RTGS transactions in order to update records.
    • Resolve shared NRC/duplicate registrations, provisional registrations and other anomalies on the member and employer register.
    • Update missing KYC details on employer and member accounts.
    • Provide end-of-day updates to superiors on the status of assigned tasks and highlights on challenges encountered in the execution of duties as well as initiatives for enhancing performance.
    • Any other duties incidental to the role or as assigned by supervisor(s).
  • Grade 12 Certificate with 5 ‘O’ levels with credit or better including Mathematics and English
  • Diploma in Business Administration/Finance/Accounting/Social Sciences or equivalent
  • At least one (1) year of relevant experience in the maintenance of member/employer contributions and KYC (Know Your Customer) records preferably in the public sector pension Industry.
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th May , 2026.


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