Job description
We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

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People & Culture Lead

Job title People & Culture Lead

Department People & Culture

Reporting to Leaf Origin Lead Zambia

Role Permanent

Location Lusaka, Zambia

Apply till 24.04.2024

What This Position Is About

Reporting to the Leaf Origin Lead, this position plays a strategic role in the achievement of the JTI Leaf Zambia objectives, by ensuring that the entities have the required number of people with the required skills and placed in the right jobs. The position develops, guides and manages the overall provision of People and Culture services, policies, and programs for JTI Leaf Zambia. The position also exists to provide an employee-oriented and high-performance culture that emphasizes empowerment, accountability, quality, productivity and standards including the recruitment and ongoing development of a superior workforce.

The People and Culture Lead role is part of the JTI Leaf Zambia senior management team.

What will you do?

Organization Management and Rewards

Design and implement an organisation structure that is in line with the JTI Global organization design principals for Leaf origins. Conduct periodic reviews of the organisation structure to ensure relevance to organisation objectives.
Formulate and implement strategies and policies in line with the JTI Global rewards framework, that aim to reward people fairly, equitably and consistently in accordance with their value to the organisation as well as in line with the country’s labour laws on employee compensation and benefits.
Lead periodical compensation and benefits external benchmarking process through salary surveys, analysis of industry and local best practice and making adjustments as necessary in order to recruit and retain superior talent.
Oversee effective implementation of the payroll process to ensure accuracy and timely payments of employee salaries while ensuring that all relevant local statutory obligations are taken into account and that all JTI controls are properly implemented (including IA local tax and cost management).
Oversee the implementation and periodic review of all employee benefits in line with the JTI policies and guidelines to ensure relevance.
Talent Management

In line with the JTI Global talent management framework and local labour laws, formulate and implement strategies and policies that support effective talent sourcing, development, employee wellbeing & retention and employee discipline.
Champion the effective implementation of all JTI Global talent management initiatives
Develop and implement a clear learning and development platform and tools to deliver capable and effective talent to the organization to meet business objectives. Take the lead in the development and monitoring of trainee programs and talent identification initiatives.
Drive performance and capability development in the organization by ensuring that robust Succession Plans are in place for all key roles and conduct regular talent reviews/updates with relevant stakeholders.
Ensure the objective assessment of employees to provide impactful development plans and career opportunities. Ensure adequate support to functional leads and line managers in the review process.
Lead the effective implementation of the company’s performance management system that includes performance development plans and employee development programs.
Establish and implement an in-house employee training system that addresses company training needs including training needs assessment, new employee orientation or onboarding, management development, production cross-training, the measurement of training impact, and training transfer.
Oversee employee communication and feedback on all People and Culture matters through such avenues as company meetings, suggestion programs, employee engagement surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
Identify and monitor the organization’s culture so that it supports the attainment of the company’s goals and promotes employee engagement.
platforms and take necessary next steps.
Ensure the effective implementation of the entity’s Disciplinary Code and Procedures including reviewing, guiding, and approving of recommendations for employee terminations and employee appeals.
Ensure the effective implementation of a performance improvement process with non-performing employees.
Who are we looking for?

Bachelor’s degree in Human Resource or equivalent degree in Social Science/Organization Psychology
Member of the Zambia Institute of Human Resource Management
Minimum 8 years’ human resource management experience and sound understanding of HR processes and procedures.
Good understanding of local labour laws
Strong command in English (spoken and written).
Proficient in Microsoft Office applications
Exposure to SAP- HR and various communication tools and applications.
Strong leadership and drive, forward thinking and creative, with ability to prioritize effectively and multitask.
Excellent communication skills, takes ownership and ability to act with sense of urgency.
Recruitment Process

The position will be posted and available for candidates to apply until April 24, 2024.