PARTS AND SERVICE SALES REPRESENTATIVE

Sandvik Mining is a global leader in equipment, tools, parts, and services for the mining and infrastructure industries, with applications in drilling, cutting, loading, tunneling, and quarrying. Proudly ranked among Forbes Top 50 Global Employers.

Role:

The Parts and Service Sales Representative (PSSR) is responsible for supporting Sandvik customers within a defined sales area or territory by actively promoting and selling parts and services, with a view to expand sales, and to support Sandvik’s customers in as many aftermarket businesses opportunities as possible while ensuring customer satisfaction.
Duties:
Drive customer satisfaction
Increase customer and market share
Drive a good mix of product sales (portfolio)
Value based sales approach, focus on profitability
Promote new product ranges
Collect competitor information
Channel new business opportunities to the group
Order Intake Actual vs. Budget/Forecast by customer – submission of accurate budget and forecasting figures
Grow the revenue per machine
Pricing consistency
eBusiness sales growth with assigned customers
Engage with all stakeholders at customer site
Requirements:
A technical qualification or equivalent experience
University (College) degree (desired)
3 years customer facing experience in a technical or industrial field
Knowledge of Sandvik Mining products.
Sound knowledge and hands-on experience with surface mining equipment, aftermarket products and mining operations.
Experience in sales and marketing.
Valid Zambian Driver’s License
Ability to work under minimum supervision
Knowledge of Microsoft Office package
Experience in the mining industry
Engineering Institute of Zambia membership
Team Player