At Africa Personnel Services, our people are the most important resource. We pride ourselves in the quality of our employees and ensure employees condone all our values. Our international business is built on sound Human Capital principles, while offering all our clients the highest levels of loyalty, integrity, and respect. Since 1996, we have been facilitating livelihoods for thousands of people across Africa and beyond.

We at APS are looking to recruit an Operations and Project Manager whose sole responsibilities will include supporting in advancing the growth and progress of our client over the next years. The Operations and Project Manager is an operational and project management role. You will work in close coordination with a wide range of organizations and stakeholders (Partners and Cooperative) that are important in the growth of our client as well as with staff across the Company, all of them supporting different strands of work and working groups. This role will report to the CEO.

If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

Responsibilities

Drafting and communications (50%)

• Managing, drafting, and updating across the board, e.g., to all partners and stakeholders of the company, this includes staff, to the cooperative Leadership, to Satellites, etc.
• Drafting and disseminating Monthly newsletters and other outreaches to continue growing community and cooperative engagement.
• Conceptualize and draft external and internal communications and other requests, such as letters and email correspondence, talking points for external engagements, etc.
• Execute action plans that support the implementation and operationalization of the project and program priorities.
• Management and maintenance of platforms, website, and social media profiles
• Provide support to update and revisit core documents.
• Record weekly activities and milestones for weekly reports across all staff tasks.

Project Management, planning execution, budgeting, and logistics (50%)

• Lead and prepare meetings’ agendas, actions and follow ups and other operational support for the CEO and staff.
• Operational support for current and future project activities building on the above priority areas.
• Cooperative and project tracking systems and support the definition and implementation of internal working procedures.
• Provision of broad administrative support for company CEO, including scheduling calls, drafting meeting briefs, etc.
• Project planning and provision of direction for company meetings, events and conversations led by the company CEO or other stakeholders at key events, both in-person and virtual.
• Provision of technical support for virtual events.
• Budget monitoring and expenditure justifications

Qualifications

•  Degree in Business, Operations Management, or related field
•  Master’s degree will be an added advantage
•  Proven work experience of over 5 years as Operations Manager or similar role
• Excellent writing and communication skills.
• Experience of delivering complex projects with strict deadlines.
• Orientation to detail and great project management skills
•  Proven expertise in working in agile team settings with ability to multitask and work independently effectively in a fast-paced results-oriented culture.
• Ability to exercise judgment in juggling competing priorities and managing concurrent timelines.
• Strong reasoning and strategic problem-solving abilities.
• Able to build strong relationships with multiple stakeholders and external partners from a range of cultures, including people in leadership positions.
• English fluency required. Fluency in other languages is a plus.

Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political) and interest in and exposure to practices which promote inclusive working and learning environments.

Compensation

Salary for this position is competitive and dependent on local rates and prior work experience and includes a comprehensive benefits package.

Work Authorization

Please note, this position is not eligible for employment visa sponsorship. All candidates must possess permanent local work authorization/permit in order to be considered.

Travel and Hours

Some international travels expected to meet and build positive relationships with global partners. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role.