Introduction

Lwitikila Bottling Company Limited is a business start-up located in Mpika District of Muchinga Province. The company boasts of hi-tech investment in pure water treatment and packaging and now seeks to recruit the following positions.

Job Title:  Operations Manager

Location: Mpika District, Muchinga Province

Job Description

Operation Manager’s responsibilities will include designing policies, overseeing customer service and implementing revenue growth strategies. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business.

Key Responsibilities

• Design policies that align with overall company strategy.
• Implement efficient processes and standards the deliver value to the business.
• Supervise, guide and ensure that operators safely and proactively operate, troubleshoot, and optimize PET support and bottling equipment.
• Effective coordination of activities in all sections of the company.
• Responsible for meeting production and distribution targets of the company.
• Motivate and lead all staff towards optimal performance.
• Effective control and discipline in the work environment.
• Plans, organizes, directs, controls, and evaluates the bottling operations of the plant to produce the products needed by sales.
• Prepares the production schedules to ensure optimized production cost and reduced downtimes.
• Set daily production mix levels and plan shift arrangements to meet the daily requirements of Sales.
• Plans and implements the maintenance management system of the plant that will provide high reliability of operation of the machines.
• Prepares plant’s overhaul schedules without affecting production requirements.
• Lead distribution and logistics relationships to ensure we can meet demand.
• Drive the end-to-end purchase, sales, distribution process with the team.
• Drive best-in-class customer service, handling multiple enquiries from customers across our business through our different channels.
• Recruiting, interviewing and hiring staff.
• Evaluate risk and lead quality assurance efforts.
• Oversee expenses and budgeting to help the organization optimize costs and benefits.

Key Qualifications

• Bachelor’s degree in Business Administration, Management, or any related field.
• Prior experience in coordinating operations of bottled water or beverage processing in similar organisation is desired.
• Solid computer skills, including the use of Word. Excel, PowerPoint is compulsory.
• Ability to work independently or with a team and communicate effectively.
• Solid problem solving and decision-making skills.
• Comfortable working in a high-speed production environment.
• Willingness to work during holiday and weekends as the company is a 24/7 business, operating through most weekends.
• Ability to successfully complete online skills assessment prior to onsite interview.

Requirements and skills

• Proven experience working in Operations or similar leadership role.
• Familiarity with all business functions including HR, finance, supply chain and IT.
• Knowledge of data analytics and reporting.
• Good with numbers and financial planning.
• Outstanding communication and negotiation skills.
• Excellent organizational and leadership ability.
• Analytical mind.
• Problem-solving aptitude.