Job Description:

A reputable lodge in Chipata is seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will be responsible for welcoming guests, managing bookings, and ensuring excellent customer service throughout their stay.

Key Responsibilities:

• Welcome guests and handle check-in and check-out procedures.
• Manage room reservations and update booking records.
• Answer phone calls, respond to emails, and handle guest inquiries.
• Coordinate with housekeeping and maintenance teams.
• Prepare and issue invoices or receipts for guests.
• Maintain cleanliness and order at the reception area.
• Ensure guests have a pleasant and comfortable experience.

Qualifications and Requirements:

• Must be a resident of Chipata (only Chipata residents will be accepted).
• Must have completed Grade 12 between 2023 and 2024.
• Good communication and customer service skills.
• Basic computer knowledge will be an added advantage.
• Honest, punctual, and well-presented.
• Able to work on weekends and holidays if required.