MALU CAPITAL

WE’RE HIRING!!

Job Title: Loan Officer (x2)
Location: Lusaka – Matero Branch
Department: Operations
Scale: Entry Level

About Malu Capital
Malu Capital, a fast-growing Start-Up microfinance company with operations across Zambia, is looking for two (2) proactive and detail-oriented Loan Officers to join our dynamic team at Matero Branch, Lusaka.

Key Responsibilities
1. Sales & Marketing
Participate in field marketing activities to promote Malu Capital’s services.

Assist in onboarding new clients in line with KYC requirements.

Help maintain strong relationships with clients to support retention.

Help explain product features and benefits to potential clients.

Support sales conversions by guiding clients through the application process.

2. Data Capturing
Accurately input and manage client information in the system.

Ensure completeness and accuracy of all documentation.

3. Conducting Due Diligence
Support verification of client identities, addresses, and business activities.

Assist in screening clients for regulatory and reputational risks.

4. Loan Performance Monitoring & Appraisal
Track repayments and flag potential risks.

Participate in field-based assessments of client creditworthiness.

5. Loan Portfolio Review
Contribute to analyzing loan books for performance trends and risk indicators.

Help compile reports for internal decision-making.

6. Debt Collection & Recovery
Contact clients for repayment reminders.

Document collection efforts and provide follow-up support.

7. Business Development
Identify new leads and business opportunities in the field.

Assist in execution of promotional strategies and campaigns.

Qualifications & Skills
Minimum of a Diploma in any related field will be an added advantage.

Computer literate.

Excellent interpersonal and communication skills.

Basic understanding of KYC, credit appraisal, and sales.

Strong data entry and analysis skills.

Self-motivated, adaptable, and eager to learn.

Send your CV to [email protected]

PS: Specify your email subject as Loan Officer – Matero Branch.

Only shortlisted candidates will be contacted.