The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.

• • Achieve sales targets as set on a monthly basis.
  • Maintain excellent Customer service and care.
  • Achieve 100% collection target for all loans issued.
  • Ensure that Customers are served within the stipulated TAT.
  • Accurate data capture of reports and loan applications in the system.
  • Ensure compliance to all company policies and procedures.
  • Ensure the precise and persuasive promotion of all products.
  • Customer Retention/ Stakeholder Management.

• Grade 12 School Certificate
• Business Degree or Higher Level Diploma, or any other professional qualification in a related field (certified by ZAQA)
• Experience in Sales and Marketing
• Minimum 2 years working experience in microfinance, or banking institution is an added advantage.
• Must be a holder of a Valid Driver’s Licence ( Minimum 2 years)