Microlink Solutions  Limited  is a company incorporated in Zambia having its registered office at stand No 2080 independence way  Kabwe. The company is registered and licensed to trade as microfinance  which commenced operations in April 2021.

The company  aim to be among the most competitive financial service provider in providing a more tailored approach to finance solutions. This unique approach allows clients to access our credit facilities whenever needs arise at competitive interest rate with flexible repayment period.

Responsibilities

• Will be Responsible for entering all new client’s details into the client registration system either manually or electronically
• Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image;
• Checking documents, informing applicants of additional requirements and documents;
• Ensure all loans are properly documented with accurate and complete information;
• Maintaining clients right to privacy and confidentiality throughout the loan process;
• Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy;
• Answering to customer questions, customer service;
• Ensure conformity with credit policy;
• Responsible for cash management;
• Marketing;
• Ensure that clients have the right information regarding the products, promotions, and other value-added services.

Requirements

• Diploma in Banking & Finance, Accounting ,Marketing, Business Administration, or any related field;
• Should be able to work within the working rules and regulations of the organization and should have excellent communication skills;
• Should be able to work in a target driven work environment and should have good problem solving and analytical skills;
• Excellent organizational skills;
• Ability to work independently as well as in a team;
• Ability to Multi-task;
• Should be a good motivator with commendable interpersonal skills;
• Minimum of two years work experience in similar capacity & industry