We are a proud representative of Kestria, the world’s largest alliance of boutique executive search firms in Zambia. Kestria’s reach currently spans 40+ countries and 90+ cities and counting. We assist clients to achieve their commercial objectives in the most effective and efficient way possible while maintaining the highest level of advisory.

Our client, a leading provider of Software-as-a-Service (SaaS) solutions, is seeking a creative and highly motivated Integrations Manager to join their dynamic team.

Key Responsibilities

• Assess partner’s processes and systems to determine integration requirements that support business goals.
• Create a comprehensive plan that outlines how different systems will be integrated, including timelines, technologies, and resources needed.
• Oversee the implementation of integration projects from inception to completion, ensuring they meet requirements, deadlines, and budget.
• Work with internal and external stakeholders, including IT teams, developers, vendors, and business units, to ensure smooth execution of integration projects.
• Identify potential risks and obstacles in integration projects and develop mitigation strategies.
• Manage the coding, testing, and deployment of integration solutions, ensuring they work as intended.
• Ensure ongoing monitoring of integrated systems for performance, reliability, and security, adjusting as necessary.
• Keep all stakeholders informed about project progress, challenges, and outcomes through regular updates and reports.
• Create and maintain comprehensive documentation for integration processes, systems, and architectures for future reference and compliance purposes.
• Provide training and support to users on the new or modified systems, ensuring they understand how to use the integrated solutions effectively.
• Regularly assess the effectiveness of integrated systems against business objectives and user satisfaction.
• Look for ways to improve integration processes, enhance system compatibility, and increase automation.
• Keep abreast of the latest trends and best practices in technology integration to drive innovation within the organisation.

Skills and Experience

• Bachelor’s degree in Computer Science or related field.
• Relevant experience in integration, project management, or related fields.
• Experience in tax compliance or financial services industry (preferred).
• Analytical mindset for evaluating system performance.
• Identification of improvement opportunities
• Ability to explain technical concepts to non-technical stakeholders.
• Interpersonal skills for building relationships with teams and partners.
• Understanding of integration principles and methodologies.
• Familiarity with database management and SQL.
• Knowledge of enterprise software systems and architecture.