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18 Sep 2023

Human Resource Officer at Madison Life Insurance Company

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Job Description

Human Resource Officer

Location:   Lusaka


  • Full grade twelve certificate with Credit or better in English and Mathematics
  • A minimum of Bachelor’s Degree in Human Resource Management or Social Sciences from an accredited institution
  • 3 years’ work experience in a similar role
  • Member of the Zambia Institute of Human Resource Management
  • Computer programs competence – Word, Excel, PowerPoint etc.
  • Problem solving and people management skills.
  • Proficient written and verbal communication
  • Good organizational and multi-tasking skills.


In consultation with the Human Resource Manager the role is responsible for the following:

  • Coordinate and conduct all recruitment activities, including sourcing and screening candidates, conducting interviews, and making hiring recommendations
  • Onboard and induct new employees, including providing them with orientation and training on company policies and procedures.
  • Prepare and manage staff employment contracts.
  • Payroll processing, terminal benefits management, staff advances and loan processing.
  • Strengthen and improve the performance evaluation system to ensure that all staff are measured in terms of their contribution to institutional goals.
  • Identify and address skills gaps in the workforce by coordinating with departmental experts to develop and deliver training programs.
  • Source and coordinate external training opportunities.
  • Compile and manage all training materials.
  • Engage with staff through various channels of communication to identify areas for improvement and provide recommendations.
  • Sensitize staff on policy requirements and coordinate and manage the disciplinary process.
  • Interpret and sensitize staff on employment law and policy.
  • Provide support and counselling to staff.
  • Create, update and maintain employee personal files and HR Staff Correspondence file
  • Monthly report to Management on HR activities
  • Any other duties as may be assigned.
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Method of Application

Interested applicants should forward their detailed Curriculum Vitae and copies of certified qualifications (as one document) to the Human Resource Manager via [email protected].

Closing date is Friday, 30th September 2023

Only shortlisted candidates will be acknowledged.


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