Human Resources and Administrative Assistant

What’s JABU?

JABU is a B2B e-commerce & distribution marketplace, offering tech-enabled, route-to-market development & merchandising for FMCG brands in undeveloped areas while helping unbanked businesses grow through efficient delivery, an affordable product basket, inventory management and credit facilities.

Human Resource and Admin Assistant

People are our most important asset and you’ll be the one to ensure we have a happy, respectful and productive workplace where everyone works to realize our established mission and objectives.

Reports to: HR Officer

Location: Chinika Industrial Area, off Mumbwa Road

Tasks and responsibilities

1. On-boarding

• Assist on the onboarding and offboarding process
• Answer the routine question, distribute and explain forms to employees such as the company’s code of conduct and ethics, policies and procedures
• Collecting employment documents and updating the employee directory
• Add new employees to the Napsa and Nhima portal
• Report any incorrect employee information from Napsa and Nhima portals to the HR officer
• Maintain and update the employee picture folder

2. Disciplinary and Grievances

• To handle employees’ grievances and questions in a confidential manner.
• To update the grievance/disciplinary tracker
• To escalate grievances to the HR Officer
• Assist the HR Officer/Manager` in arranging for disciplinary hearings and any related disciplinary action needed

3. Administration

• Filing  employee records.
• Type variety of documents in drafts and final form
• Proofread materials for correct grammar, spelling, and punctuation
• Digitize employee documents and add them to the drive
• Schedule meetings, sort/distribute mail, and maintain departmental files
• Maintain HR department supplies and process invoice for payment
• Collect quotations and purchase office and other supplies
• Manage and submit the monthly stationery, office supplies, and warehouse toiletries budget
• Maintain the First Aid Kit and replenish contents to avoid running out.

4. Day to day

• Support of the HR officer and/or HR Manager
• Update your Jira dashboard and attend daily catch-up meetings
• Create reports for the HR Officer in order to create solutions for employees and managers.
• Understand and implement oral and written instructions
• Communicate updates to superiors orally and in writing
• Establish and maintain cooperative work relationships with those contacted during the course of work operations
• Perform any other task or function as assigned by the employer.