People who meet the following responsibilities and qualifications are eligible to apply

Brief introduction

Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through construction of infrastructure and attraction of Foreign Direct investment.

The successful candidate will be responsible for the following key Duties:

1. Welcome guests, verify reservations, and assign rooms.

2. Address guest complaints or issues promptly and professionally.

3. Maintain accurate records, reports, and documentation.

4. Data entry: Maintaining records, databases, and filing systems.

5. Perform tasks like room key management, mail handling, and lost and found management.

6. Customer service: Providing information, resolving issues, and addressing concerns.

7. Administrative tasks: Performing tasks such as photocopying, scanning, and other office duties.

Qualifications

Full grade 12 certificate, Diploma in Business Administration or any related. discipline. A Bachelor’s degree will be an added advantage.
2 years’ experience in hotel management.
Experience with office management software like MS Office (MS Excel and MS Word, specifically) and office equipment.
Excellent written and verbal communication skills.