We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Forensic Manager

This function is responsible for leading and conducting investigations into company frauds. The function is further responsible for identifying vulnerabilities, investigating incidents, and implementing proactive measures to safeguard the bank against digital fraud threats.

Under the supervision of the Head Internal Audit and Forensics, below are the Key Job Responsibilities

Review business environment and develop business plans to support fraud prevention and detection in MTN Zambia
Lead and execute investigations into fraud incidents;
Employ advanced forensic techniques and IT knowledge to collect and analyze evidence;
Collaborate with internal and external stakeholders to determine the scope and impact of fraud incidents;
Pursue fraud recoveries arising from investigations as well as insurance claims;
Periodically review the adequacy of tools, methodologies, procedures and processes used in carrying out forensic audit tasks with a view to enhancing the performance of the team and eliminate fraud;
Document and communicate investigation findings to management;
Utilize cutting-edge forensic tools and methodologies to collect, preserve, and analyze evidence;
Ensure the secure handling of digital evidence in a legally admissible manner;
Maintain knowledge of emerging forensic technologies and cyber threats;
Coordinate Incident Response;
Provide training and awareness programs to staff on cyber fraud prevention and detection;
Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs;
Prepare detailed investigation reports, case summaries, and forensic examination reports;
Ensure all findings, conclusions, and recommendations are well-documented and accessible;
Collaborate with legal teams and law enforcement agencies as required;
Be able to conduct investigations / fraud risk assessment out of country at the Group Forensic or other Opcos request.
Any other responsibilities or tasks as maybe assigned by management.

Candidate Requirements

Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
Bachelor’s Degree in Computer Science, Cybersecurity, or a related field. A Master’s Degree will be added advantage;
Certified Information Systems Security Professional (CISSP), Certified Fraud Examiner (CFE), or similar certifications;
Minimum of ten (5) years practical experience in Fraud and Forensic Management;
Proficiency in digital forensic tools, such as EnCase, FTK, or similar;
Strong knowledge of IT security, cyber threats, and incident response;
Excellent communication and collaboration skills.
Candidates are mandated to answer the below on their cover page to the hiring Manager. This must be merged with the CV.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion
Hand delivered applications will not be accepted. The closing date for accepting applications is 9 April 2024.

Note: that only shortlisted candidates will be contacted.