AGL (Africa Global Logistics) is the reference multimodal logistics operator (port, logistics, sea and rail) in Africa.

The company is now part of the MSC Group, a leading shipping and logistics group. Having developed its expertise over more than a century and with more than 23,000 employees working in 49 countries, AGL provides its African and global customers with global, customized and innovative logistics solutions, with the goal of contributing in a sustainable way to the transformations of Africa. AGL is also present in Haiti and Timor.

AGL Zambia Limited is pleased to announce an incredibly exciting opportunity to join the Commercial department at our Lusaka Head Office as Field Sales Executive

How Will You Impact AGL Zambia Ltd?

Under the supervision of the Commercial Manager you will promote both the service and facilities of AGL Zambia Limited and AGL Group and generate new revenues through business development within and outside the AGL network through the following functions and responsibilities.

• To contact potential Clients with a view to promote the services and facilities of AGL Zambia Limited with the worldwide support network of the AGL Group.
• To generate new business for AGL Zambia Limited.
• To keep regular contact with existing clients and continue to develop good Customer Relations.  Take note of any complaints and/or suggestions ensure that these are followed up immediately with proper corrective actions.
• To ensure feedback to client in full with progress of corrective actions.
• To always communicate with senior management and when necessary seek assistance to secure potential clients.
• To prepare a variety of sales status reports including Meeting/ activity reports, minutes of meetings, follow-up correspondence, reports, etc.
• To follow up on referrals and new leads
• To develop a Sales pipeline and report on the CONCERTO software
• To present and sell company’s services and products to current and prospective clients who visit us.
• To prepare rate proposals, respond to RFP’s/RFQ’ and tenders.
• To prepare quotations on the quotation software and abide by group KPI in this regard.
• To maintain existing clients’ relationship
• To develop new clients relationship and ensure deployment of new business until first shipments are well established and client is happy
• To understand customers’ needs and logistics requirements and propose competitive solutions
• To ensure customer satisfaction..
• To develop good relations with customs and other government Institution
• To structure and quote on tailor made solutions for customers
• To provide most competitive and effective rates, routes and services.
• To update and share all rates related to AGL services.
• To prepare quotations to customers based on their specific requirements
• To provide quotation to clients within 24hrs from the time the request is received or to provide feedback within 24 hours if quotations may request more time to conclude
• To seek prior approval from Managers to validate quotations
• To ensure quotations are closed with clear status.
• To maintain hit rate ratio above 30%
• To hand over file and relevant implementation notes to middle office. once quotation is approved
• To ensure account opening procedures are followed and executed as per procedure.

What You Need to Succeed.

• Diploma in Sales/ Marketing/ Business Administration and Logistics
• At least 4 years of work experience in Sales preferably in a Freight & Logistics company.
• Must be fluent in both written and verbal English.
• Must be fluent with Microsoft applications such as Excel, Word and Power Point.
• Able to work under pressure and meet deadlines timeously.
• Must be able to work independently, be self-assured and have a diplomatic personality.