Description

Does the challenge of running our show make your heartbeat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Executive Assistant Manager i/c of Operations are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.

As Executive Assistant Manager i/c of Operations you will lead a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Executive Assistant Manager :

Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels.
Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Develops and implements strategies where key hotel metrics are identified, communicated and delivered.
Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance.
Builds and maintains effective working relationships with all key stakeholders and business partners.
Reviews and scrutinizes business activities, objectives, best practices, providing recommendations that will drive financial performance and provide added value.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements of the Executive Assistant Manager :

At least 15 years of experience working in the Hotel Industry.
At least 10 Years Experience as a senior Hotel Manager – preferable with International 4to5 Star hotels
Experience from working with hotels in the international Market.
Relevant higher education in Hospitality Management.
Proven experience in general management with strong problem-solving capabilities.
Excellent leadership skills with a hands-on approach and lead-by-example work style.
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations.
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using IT systems on various platforms.
Strong communication skills.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.