CONFERENCE & BANQUENTS COORDINATOR

(Southern Sun Ridgeway)

Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.

Our Successful Conference & Banquets Coordinator …

• manage all tasks of customer service, including meetings with guests, site visits, discussions of options, managing compliments and complaints, maintaining the client database
• ensure excellent levels of innovation are maintained when researching trends and new business opportunities in events
• fulfil all operational requirements and maintain effective communications with all stakeholders when staging an event
• manage décor, stages, sound, visuals and stages proactively, ensuring good working order in preparation for events
• keep close control and take accountability for the financial management of events, the budgets, deposits, payments, refunds and returns
• work as part of a team or individually to deliver high quality standard

Qualifications & Experiences

• Full Grade Twelve (12) Certificate or equivalent
• Must have at least a Diploma in Hospitality Management or its equivalent from a highly reputable institution of learning
• Must have a minimum of five (05) years of conference & Banquets experience in a 4 or 5 star Hotel
• Knowledge of all Food and Beverage and Conference requirements and standards
• Knowledge of Information Systems e.g., P.O.S., Micros, Opera
• Have superior knowledge of conference facilities and services
• Good knowledge operational standards regarding guests requirements and outdoor functions
• Know and apply sound up-selling techniques and principles