Collection Executive at Kanev Cash Advance Limited
- Company: Kanev Cash Advance Limited
- Location: Zambia
- State: Kabwe - Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
This position is responsible for interacting with existing and new customers, negotiating outstanding payments, ensure that customer accounts are monitored to a high standard on a continuous basis and manage all customer account queries. The person will need to be target driven, motivated, and demonstrate negotiation skills
- Develops overall corporate policies regarding collections of overdue/delinquent accounts.
- Ensures all collections policies are followed.
- Contact customers by phone to negotiate and discuss payment strategies
- Ensure compliance and customer focused collections
- Ensuring that accurate records are recorded and maintained in the relevant systems
- Identifying and understanding customer’s history and current circumstances and evaluating appropriate payment proposals.
- Maximizing collection and collating high quality dispute information.
- Ability to work a large volume of accounts
- Achieve and surpass weekly and monthly collection targets
- Assisting with ad hoc administrative tasks as designated by Branch Manager
- Must have Collections exposure
- Understanding of banking Industry
- Must have excellent communication and inter-personal skills
- High level of business orientation and understanding
- Good planning and understanding of Client Management
- Quick learner
Preferable Diploma in Finance or Any Business-related Qualification.
Residents of respective locations are encouraged to apply
Method of ApplicationTo apply for this job email your details to [email protected]
Closing Date : 30th September , 2022.